Brand Representative
Abercrombie & Fitch Co.
Job Overview
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Job Description
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
Key skills/competency
- Customer Service Excellence
- Retail Sales Techniques
- Effective Communication
- Visual Merchandising
- Brand Representation
- Adaptability & Flexibility
- Attention to Detail
- Team Collaboration
- Product Knowledge
- Loss Prevention
How to Get Hired at Abercrombie & Fitch Co.
- Research Abercrombie & Fitch Co.'s culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for retail success: Highlight customer service, sales, and fashion experience, using keywords like "client engagement," "visual merchandising," and "POS systems" to match Abercrombie & Fitch Co.'s requirements.
- Showcase your brand alignment: During interviews, demonstrate your passion for fashion and the Abercrombie & Fitch Co. brands, reflecting their stylish and approachable aesthetic.
- Prepare for situational questions: Practice responses for scenarios involving challenging customer interactions, sales goals, and maintaining store standards at Abercrombie & Fitch Co.
- Network with current employees: Connect with Abercrombie & Fitch Co. Brand Representatives on LinkedIn to gain insights into the daily role and company culture.
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