Technical Service Specialist Intern
Abbott
Job Overview
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Job Description
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This Technical Service Specialist Intern position works out of our Dammam Field site, located within the Core Diagnostic division.
Divisional Information: Diagnostics
We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
What You’ll Work On
As the Technical Service Specialist Intern, you’ll have the chance to:
- Apply subject matter knowledge in Medical Device Field Service under limited supervision.
- Utilize well-developed skills in technical analysis for product implementations, modifications, and enhancements according to specific customer needs.
- Troubleshoot technical problems and issues, determine solutions based on product and customer specifications, and recommend actions to company or customer representatives.
- Assess product needs in accordance with customer specifications.
- Conduct technical training and product briefings with customers, vendors, and company representatives.
- Act as the local on-site representative to customer's organization members.
Required Qualifications
- Bachelor's degree in Biomedical Engineering.
- Proficiency in English and Arabic languages.
- Possession of a Saudi Council of Engineers (SCE) license.
Key skills/competency
- Technical Service
- Field Service
- Medical Devices
- Troubleshooting
- Biomedical Engineering
- Customer Support
- Technical Training
- Diagnostics
- Product Implementation
- Problem-solving
How to Get Hired at Abbott
- Research Abbott's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume: Tailor your resume to highlight biomedical engineering background, technical problem-solving skills, and customer interaction experience for Technical Service Specialist Intern roles.
- Showcase language proficiency: Emphasize your fluency in both English and Arabic, which is crucial for the Dammam location and client interactions.
- Prepare for technical assessments: Review concepts related to medical device diagnostics, troubleshooting methodologies, and field service operations relevant to Abbott's products.
- Practice behavioral questions: Be ready to discuss your ability to work under limited supervision, handle customer interactions, and demonstrate proactive problem-solving.
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