Business Process Owner, System Quotation Process

About ABB Robotics

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

The Position: Business Process Owner, System Quotation Process

This position reports to the Commercial & Pricing Processes and Tools Manager.

We are looking for a Business Process Owner (BPO) for the System Quotation Process, responsible for designing and governing the global end-to-end quotation process for robotic systems, cells, and engineered solutions.

This role will be the central architect of the quotation process and tools adopted across all ABB Robotics regions and business lines, defining how we capture customer needs, develop concept solutions, structure high-level BOMs and WBS, estimate costs, set prices, and hand over to execution. The ideal candidate must bring practical experience in designing and pricing automation systems or other engineered solutions, working closely with technical teams and customers to translate requirements into scoped concepts. You will also co-lead the development of the digital environment (CPQ / solution design / configuration) that supports quotation across the global system business.

The position is part of the Commercial and Pricing Excellence team, and you will collaborate closely with our Sales teams across the globe and IT/IS.

Key Responsibilities

• Core BPO Ownership: Define and maintain the global system quotation process, establish governance and roles, coordinate worldwide rollout and adoption, ensure proper documentation and training, and use KPIs and feedback to drive continuous improvement.
• Process and Framework Design: Design a clear and structured workflow for system quotation, covering requirement capture, concept development, high-level BOM/WBS creation, costing, pricing, and approvals, ensuring full alignment with upstream and downstream Q2O processes.
• Digital Tool and CPQ Development: Support the creation and enhancement of CPQ and solution-design tools, ensuring they support all key quotation steps, integrate with the broader digital landscape, and deliver consistent user experience across regions.
• Cross-Functional Collaboration: Work closely with Sales, Engineering, Project Management, Finance, Supply Chain, Pricing, and Legal to ensure consistent scoping, costing, and validation of system solutions across all regions and business lines.
• Costing, Pricing, and Governance: Define global standards for transforming high-level BOM/WBS structures into cost estimates and pricing logic, establish commercial controls and approval flows, and ensure coherent risk and margin practices worldwide.

Your Background

• Demonstrated hands-on experience in quoting or architecting automation systems, robotic cells, turnkey solutions, or engineered offerings.
• In-depth ability to translate customer needs into concept layouts, high-level BOMs/WBS structures, and cost models.
• Experience collaborating with engineering, project management, supply chain, and other domain experts. As well as effective stakeholder-management abilities with influence across regions and functions.
• Practical exposure to CPQ or digital solution-configuration tools for complex systems.
• Strong process-design skills with experience in governance, documentation, and global rollout.
• Structured, analytical, and capable of bringing clarity to complex engineered-solution environments.
• Fluent in English; proficiency in additional languages.

Key skills/competency

• Process Design
• Quotation Management
• CPQ Tools
• Robotics Systems
• Automation Solutions
• Cost Modeling
• Pricing Strategy
• Global Governance
• Stakeholder Management
• Digital Transformation