Reporting Specialist

About The Role

The Reporting Specialist will provide high-level operations support to the service delivery organization by working to assemble, format, and review time-sensitive and highly technical reports. In this role, you will work closely with the Quality Review Specialist team to ensure that all information within the reports is accurate. You will also have regular discussions with managing auditors on report formats and content, to ensure that documentation is complete and accurate. The ability to utilize Microsoft Word at an expert level, to assemble and format the reports, at established industry standards and following internal policies and procedures is critical. Reporting is a critical component of A-LIGN's service offerings and is the final product that is ultimately sent to our clients.

Reports to

Manager of Reporting and QA

Pay Classification

Full-Time, Exempt

Responsibilities

• Follow established guidelines and procedures to ensure a high quality of work
• Work with managing auditors to obtain and document necessary information
• Upload all documents to the proper client folder on OneDrive
• Respond to email inquiries within 24 hours
• Utilize good time management - meeting tight deadlines are crucial (24-48 hour turn around on reports)
• Execute requests from managing auditors in a timely manner
• Create draft reports and/or proofread and edit final reports
• Deliver completed draft and final reports to the Quality Assurance Team for review
• Format tables and documents
• Enter all draft report and final report requests into the reporting database
• Create any new procedures and edit and update existing procedures
• Create new templates and update existing templates as needed
• Train new hires in all practices and procedures

Minimum Qualifications

EDUCATION

• Bachelor's degree in business, English, or journalism preferred

Skills

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Excellent communication skills
• Ability to work individually as well as collaboratively
• A high degree of motivation
• Able to have the flexibility to work with many different teams on a day-to-day basis

Benefits

• Healthcare, Dental, and Vision Benefits
• Employer Paid Life Insurance and Disability Insurance
• EAP - Employee Assistance Program
• Pet Insurance
• 401(k) Plan with Employer Matching
• Competitive Bonus Structure
• Home Office Reimbursement
• Certification Reimbursement
• Personalized Career Coaching
• Generous Paid Time Off
• Paid Office Closure December 25-January 1
• Vacation Bonus
• Summer Hours

About A-LIGN

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.

Key skills/competency

• Report Assembly
• Document Formatting
• Quality Assurance
• Deadline Management
• Microsoft Word Expertise
• Operational Support
• Communication Skills
• Attention to Detail
• Procedure Development
• Team Collaboration