Account Manager

About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

The Opportunity: Account Manager at 9fin

The Sales Team is at the forefront of building client relationships and driving revenue through enhancing client workflow. This role focuses on bringing new clients and cross-selling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top tier customer experience. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your Sales career.

What You'll Work On

• Managing and building strong relationships across a book of key 9fin clients
• Driving account expansion across existing accounts, targeting 125% net retention
• Demonstrating new features & products from the 9fin platform to clients
• Attending relevant industry conferences and events
• Developing pricing strategies to upsell and cross-sell additional 9fin products & services
• Engaging with senior decision makers and influencers at existing clients to understand future business / product opportunities
• Maintaining up to date records of client interactions via our CRM

About You

• Minimum 2 years of relevant account management experience (Capital Markets, B2B Sales or Business Development)
• A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community
• A track record of managing & growing a book of enterprise clients (min $1m+ book of business)
• Ability to plan and prioritise important tasks and work with accuracy and attention to detail
• Effective written and verbal communication skills conveying messages accurately and concisely
• Team player, but also able to work effectively alone (help is always at hand if you need though!)
• Existing relationships / network within the Leveraged Finance community would be beneficial

Our Benefits

We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

• Competitive salary benchmarked at 75-90th% of market
• Pension (your minimum contributions are 4% with 9fin matching up to 7%)
• Private Medical Insurance
• Paid sick leave with Income Protection for long periods of illness
• Group Life Assurance
• Season Ticket Loan & Cycle to Work schemes

Time Off

• 25 holiday days per year
• Local public holidays (with the ability to exchange them for alternative days)
• Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available

Training & Culture

• Professional learning and development budget
• Quarterly team socials
• Summer and Winter company social events

A Note from the Hiring Manager

"Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we’ve made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world’s biggest financial institutions. We need driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin’s massive potential. It’s a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" - Sam Luxton, Head of Sales, Europe

Key skills/competency

• Account Management
• Client Relationship Management
• Financial Markets Knowledge
• B2B Sales
• Business Development
• Sales Strategy
• CRM Software (e.g., Salesforce)
• Upselling & Cross-selling
• Leveraged Finance
• Enterprise Account Growth