Job Overview
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Job Description
About the Role
This Part-Time Social Media Coordinator role is equal parts community care, content support, and performance visibility. You'll keep conversations moving, content flowing, and insights visible so our Social Media Manager can focus on strategy and storytelling. This role will is part-time, with an average of 15 hrs per week.
About 8am
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
What You'll Do
- Manage day-to-day community engagement by monitoring and responding to comments, direct messages, and mentions across social platforms, escalating sensitive issues and sharing audience insights with internal teams.
- Support social performance tracking by pulling weekly and monthly reports, monitoring key metrics, maintaining tagging accuracy, and surfacing trends, anomalies, and insights.
- Monitor social and cultural trends across platforms to identify relevant opportunities and contribute examples to the team's inspiration and trend tracking resources.
- Assist with content publishing by scheduling approved posts in Sprout, ensuring captions, visuals, links, and tags are accurate and aligned with brand standards.
About You
- Experience managing or supporting brand social media accounts
- Comfort working in Sprout Social or similar publishing and reporting tools
- Strong attention to detail and follow-through
- Clear written communication and good judgment around tone and escalation
- Ability to work independently while staying aligned with brand guidelines
- Interest in social trends, performance data, and how content connects to business outcomes
Key Skills/Competency
- Social Media Management
- Community Engagement
- Content Publishing
- Performance Tracking
- Social Media Reporting
- Trend Monitoring
- Brand Guidelines
- Sprout Social
- Communication Skills
- Attention to Detail
How to Get Hired at 8am
- Tailor your resume: Highlight social media management, community engagement, and Sprout Social experience.
- Craft a compelling cover letter: Showcase your understanding of 8am's mission and your passion for social trends.
- Prepare for interviews: Be ready to discuss your approach to community management and social media reporting.
- Showcase your portfolio: Provide examples of brand social media accounts you've managed or supported.
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