Solution Architect

Role Overview

This opportunity is for a creative, resourceful Solution Architect focused on designing, building, and deploying agentic AI applications for financial services. This is a hands-on delivery role that includes integration with enterprise systems, knowledge sources, communication channels, and analytics tools as part of an end-to-end solution.

Work Location

New York City, NY (in-office, full-time) or Remote (United States) for candidates able to work in Eastern or Central time zones.

What You’ll Do

• Serve as a trusted advisor, guiding customers through implementation options and deployment activities.
• Lead technical discovery to capture requirements and business objectives.
• Build alignment with stakeholders on approach, scope, and timeline.
• Identify gaps and define requirements for new capabilities needed to deliver the recommended solution.
• Contribute to project development work, either as the primary developer or as part of a delivery team.
• Support validation of the complete solution across development, staging, and production environments.
• Monitor deployments and optimize performance as business needs evolve.
• Create and maintain implementation-specific documentation and a structured knowledge archive.

Qualifications

• 3+ years of hands-on experience in solution architecture and integration (financial services experience preferred).
• Experience delivering AI-enabled solutions in production; agentic AI experience is strongly preferred.
• Working knowledge of regulatory, security, and governance requirements in financial institutions.
• Strong communication skills with both technical and non-technical stakeholders, including executive audiences.
• Proficiency working in AWS and Azure environments.
• Ability to build production-ready scripts or code for data manipulation and API integrations (directly and/or using AI tools).
• General working knowledge of Java or Python to build, enhance, and debug internal tools.
• Comfortable solving problems in complex, ambiguous environments.
• Willingness to wear multiple hats and roll up your sleeves in a fast-moving environment.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Nice to Have

• Experience with banking platforms such as Candescent, Q2, FIS, or Jack Henry.
• Familiarity with voice systems and modern telephony.
• Understanding of contact center architecture and operations.
• Conversational Spanish fluency (native-level preferred).

Compensation & Benefits

The annual compensation for this Solution Architect role is $120,000 – $140,000.

• Comprehensive benefits package
• Collaborative environment within a small delivery-focused team
• Hands-on work with leading AI technology

Key skills/competency

• Solution Architecture
• Agentic AI Development
• Financial Services Integration
• AWS Cloud Platform
• Azure Cloud Platform
• API Integration
• Python Programming
• Java Development
• Stakeholder Management
• Regulatory Compliance