Want to get hired at 24 Seven Marketing, LLC?

Remote Customer Service Specialist

24 Seven Marketing, LLC

HybridHybrid

Original Job Summary

About Remote Customer Service Specialist

24 Seven Marketing, LLC is a Veteran-Owned full-service marketing agency helping startups and small to mid-sized businesses grow. Specializing in website design, SEO, social media management, PPC advertising, reputation management, business credit building, and outsourced U.S.-based call center solutions, the company boosts visibility and revenue.

Tasks

As a Remote Customer Service Specialist, you will:

  • Provide inbound customer service support for client-specific inquiries.
  • Assist with account issues, fraud resolution, and general support.
  • Deliver accurate, confidential service and meet performance benchmarks.
  • Attend certification training and maintain service quality standards.

Note: A $30.00 Background Check Fee is reimbursed in the first paycheck.

Certification Course Start Dates

  • Sept. 9th 2025
  • Sept. 30th 2025
  • Oct. 6th 2025
  • Oct. 14th 2025

Requirements

The candidate must have a computer with the following specifications:

  • Windows 10 or 11 PC with Intel i5+ or AMD Ryzen 3+ and 8 GB RAM
  • Hardwired Ethernet connection (no Wi-Fi)
  • USB headset with phone-quality audio
  • Hardwired keyboard and mouse
  • Smartphone for security verification
  • Hardwired telephone may be required for some programs

Interview Questions You May Be Asked

  • How do you handle difficult customers?
  • What does great customer service mean to you?
  • Are you comfortable working flexible shifts?
  • Can you pass a background check and drug screening?

Benefits

Compensation: Starting pay $10.00 to $18.00 per hour with:

  • Weekly Performance Bonuses
  • Monthly Performance Bonuses
  • Flexible Schedule
  • Rapid Advancement
  • Professional Development Assistance

Start your remote career with 24 Seven Marketing, LLC today!

Key skills/competency

  • Customer Service
  • Inbound Support
  • Account Resolution
  • Fraud Resolution
  • Performance Metrics
  • Certification Training
  • Technical Requirements
  • Call Center
  • Communication
  • Problem Solving

How to Get Hired at 24 Seven Marketing, LLC

🎯 Tips for Getting Hired

  • Customize your resume: Highlight customer service skills and technical abilities.
  • Research 24 Seven Marketing, LLC: Understand their services and culture.
  • Prepare for interviews: Practice handling difficult customer scenarios.
  • Emphasize remote work readiness: Detail your home office setup.

📝 Interview Preparation Advice

Technical Preparation

Verify PC meets Windows 10/11 standards.
Test hardwired Ethernet connection stability.
Ensure USB headset functions properly.
Set up a dedicated home office space.

Behavioral Questions

Practice responses on handling difficult customers.
Prepare examples of problem-solving under pressure.
Reflect on past team collaboration experiences.
Demonstrate customer service attitude with real examples.