Shared Services Operations Administrator
2020 Companies · Southlake, TX
- On site
- Full-time
- $55,000 / year
- Southlake, TX
Job highlights
- Provide administrative support for office operations.
- Manage calendars, meetings, and travel arrangements.
- Handle data entry and track project deadlines.
- Serve as a liaison for facilities and IT.
- Support leadership with special projects.
About the role
Operations Administrator
The Operations Administrator provides essential administrative and organizational support to ensure smooth day-to-day office operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment, excels at multitasking, and takes pride in keeping teams organized, informed, and on track. The successful candidate will serve as a central point of contact for internal coordination, scheduling, communications, and administrative processes.
What's in it for you?
- Competitive pay, paid weekly
- Work remotely, from home
- Health/Dental/Vision benefits
- 401K Program with matching
- Paid Time Off
- Paid Holidays
- $30 Mobile Reimbursement
- Scholarship opportunities for employees and direct family members
- Employee Assistance Program
- Leadership Development Program
- Employees special pricing for multiple clients
Job Description
Administrative Support
- Manage complex calendars, schedule meetings, and coordinate travel arrangements
- Prepare, proofread, and distribute correspondence, reports, presentations, and meeting materials
- Maintain organized physical and digital filing systems, ensuring documents are accurate, accessible, and up to date
- Answer and route emails and inquiries in a professional and timely manner
Coordination & Scheduling
- Schedule and coordinate internal and external meetings, including preparing agendas, taking minutes, and distributing action items
- Assist in planning and executing company events, team meetings, and off-site activities
- Serve as a liaison between departments to facilitate communication and follow-through on operational tasks
Data & Records Management
- Enter and maintain accurate data in company databases, spreadsheets, and operations platforms
- Track project timelines, deadlines, and deliverables; flag issues to appropriate team members
- Prepare routine reports and dashboards summarizing operational or administrative activity
- Process expense reports, invoices, and purchase orders in accordance with company procedures
Office Operations
- Serve as the primary point of contact for facilities, IT support requests, and building management
- Develop and maintain standard operating procedures (SOPs) for routine administrative processes
- Identify opportunities to improve workflow efficiency and recommend solutions
- Support leadership with special projects and ad hoc administrative needs as they arise
Qualifications
Required
- 2+ years of experience in an administrative assistant, executive assistant, or office coordinator role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Exceptional organizational skills with strong attention to detail
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion and professionalism
- Proven ability to prioritize and manage multiple tasks simultaneously in a deadline-driven environment
Preferred
- Associate or bachelor’s degree in business administration or a related field
- Experience with project management tools (e.g., Asana, Monday.com, Trello)
- Familiarity with Salesforce
- Experience supporting senior leadership or executive teams
Competencies
- Proactive & Self-Directed — Anticipates needs and takes initiative without waiting to be asked
- Collaborative — Works effectively across teams and builds strong working relationships
- Adaptable — Adjusts priorities gracefully when plans change
- Service-Oriented — Approaches every task with a helpful, can-do attitude
- Technologically Savvy — Comfortable learning new tools and systems quickly
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Key skills/competency
- Operations Administrator
- Administrative Support
- Calendar Management
- Meeting Coordination
- Data Management
- Office Operations
- Microsoft Office Suite
- Organizational Skills
- Communication Skills
- Project Management
Skills & topics
- Operations Administrator
- Administrative Assistant
- Office Coordinator
- Executive Assistant
- Calendar Management
- Meeting Scheduling
- Data Entry
- Microsoft Office
- Remote Work
- Support
How to get hired
- Tailor your resume: Highlight 2+ years of administrative experience, MS Office proficiency, and organizational skills to match the Operations Administrator role.
- Craft a compelling cover letter: Emphasize your proactive, collaborative, and service-oriented approach, referencing 2020 Companies' values.
- Prepare for behavioral questions: Be ready to discuss how you've managed multiple tasks, handled confidential information, and adapted to change.
- Showcase technical skills: Demonstrate proficiency in Microsoft Office Suite and any project management tools mentioned.
- Research 2020 Companies: Understand their commitment to diversity and inclusion to align your answers with their culture.
Technical preparation
Master Microsoft Office Suite functionalities.,Practice data entry accuracy and speed.,Familiarize with project management tools.,Review Salesforce basics if possible.
Behavioral questions
Describe managing multiple priorities simultaneously.,How do you handle confidential information professionally?,Give an example of anticipating needs.,Explain adapting to changing plans.
Frequently asked questions
- What is the salary range for the Operations Administrator role at 2020 Companies?
- While a specific salary range isn't provided, 2020 Companies offers competitive pay, paid weekly, along with comprehensive benefits for their Operations Administrator position.
- Can I work remotely as an Operations Administrator for 2020 Companies?
- Yes, the Operations Administrator role at 2020 Companies explicitly states 'Work remotely, from home,' making it a remote position.
- What benefits are offered for the Operations Administrator position?
- The Operations Administrator role includes competitive pay, health/dental/vision benefits, a 401K program with matching, paid time off, paid holidays, mobile reimbursement, scholarship opportunities, an Employee Assistance Program, and a Leadership Development Program.
- What are the key qualifications for the Operations Administrator role?
- Key qualifications include 2+ years of administrative experience, proficiency in Microsoft Office Suite, exceptional organizational skills, strong communication abilities, and the capacity to handle confidential information and manage multiple tasks.
- What kind of administrative tasks does an Operations Administrator perform at 2020 Companies?
- An Operations Administrator manages calendars, schedules meetings, prepares documents, maintains filing systems, handles inquiries, coordinates events, enters data, tracks deadlines, processes expenses, and serves as a point of contact for facilities and IT.
- Does 2020 Companies offer career growth for an Operations Administrator?
- Yes, 2020 Companies highlights a Leadership Development Program and mentions long-term career pathing options and professional stretch assignments, indicating opportunities for growth.
- What software or tools are important for the Operations Administrator role?
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is required. Experience with project management tools like Asana, Monday.com, or Trello, and familiarity with Salesforce are preferred.
- How does 2020 Companies approach diversity and inclusion for this role?
- 2020 Companies is committed to creating a diverse and inclusive environment where differences are celebrated. They are proud to be an equal opportunity employer.