Staff IT Engineer, Enterprise Tools

Staff IT Engineer, Enterprise Tools at 1Password

1Password is growing faster than ever, having surpassed $400M in ARR and continuing to accelerate. We've earned a spot on the Forbes Cloud 100 for four years in a row and partnered with iconic brands like Oracle Red Bull Racing.

About 1Password

At 1Password, we are building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We pioneered Extended Access Management, a new cybersecurity category built for modern work. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything we do. Over 180,000 businesses trust 1Password to help their teams securely adopt the SaaS and AI tools they need.

If you're excited about contributing to digital safety, working with curious, driven individuals, and solving hard problems in a fast-paced environment, we want to hear from you. Come join us and help shape a safer, simpler digital future.

We are building an Enterprise Tools team inside IT at 1Password, which will own core collaboration tools and grow to manage specialized business systems. This team centralizes tool ownership, builds cross-functional integrations, and enables responsible and strategic adoption of new technologies.

The Staff IT Engineer will be the technical leader of this team, responsible for defining and effectively executing the team's technical roadmap. If you have a passion for building scalable systems, shaping the strategy for critical business tools, and bringing out the best work in others, we encourage you to apply.

This is a remote opportunity within Canada and the US.

What You'll Do

• Unify ownership of the company’s core tool stack within the Enterprise Tools team, including communication and planning tools like Slack, Notion, Google Workspace, Asana, and Zoom, as well as AI enablement tools like ChatGPT.
• Lead the evaluation and responsible enablement of AI features in enterprise tools, and establish AI-enabled Enterprise Search as a managed service in alignment with company strategy.
• Develop and maintain the technical roadmap for the Enterprise Tools team, balancing near-term priorities with long-term strategy.
• Apply deep technical expertise and strategic thinking to design, build, and maintain system integrations between core company applications.
• Lead the team in making strategic decisions on core service configurations (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise-wide consistency with business unit needs.
• Establish governance and ecosystem design standards for enterprise integrations so that company-wide workflows are consistent, reliable, and able to scale.
• Guide the team’s ownership of vendor relationships end-to-end for core business tools, including tool selection, RFPs, renewals, license management, and staying current on vendor roadmaps to ensure the tools fit company needs.
• Partner with IT, Enterprise L&D, Security, Procurement, and business system owners to deliver an efficient centralized tool experience.

What We’re Looking For

• 7+ years of IT or enterprise systems experience, including 2+ years at a senior or staff IC level, with a track record of building and scaling enterprise systems.
• Broad knowledge of enterprise productivity ecosystems, procurement processes, and system integration practices.
• Deep expertise integrating, configuring and optimizing core enterprise platforms such as Slack, Notion, Google Workspace, Zoom, Asana, including utilization of Tines, Okta workflows, APIs, and other tooling.
• Proven ability to define and drive technical roadmaps, seeing around corners and balancing long-term vision with near-term execution.
• Experience leading the evaluation and enablement of AI features within enterprise platforms, ensuring secure and responsible adoption.
• Strong cross-functional collaboration skills across complex, rapidly scaling organizations.
• Leadership and mentorship that helps grow and maintain a collaborative, focused, and impactful team.

Success In This Role Looks Like

• A clear technical roadmap for the next 12 months for the Enterprise Tools team, including ownership of core enterprise tools and laying the foundation for future ownership of specialized business systems. Establish metrics as basis for goal setting and standards for uptime, reliability, and employee enablement.
• Standards established and documented for core service configurations and business systems integrations. (e.g., data retention policies, access rules, feature enablement, integration frameworks)
• An AI enablement strategy in place that balances innovation with security, privacy, and compliance.
• Vendor strategy aligned with company needs, informed by maintaining currency with vendor roadmaps and ensuring fit over time.

USA-based roles only: The annual base salary for this role is between $149,000 USD and $201,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $126,000 CAD and $170,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our Culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How We Work With AI

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We want team members at all levels to actively learn AI best practices, identify opportunities to apply AI meaningfully, and drive innovative solutions. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.

This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.

Our Approach to Remote Work

We believe in the power of remote work, but recognize that in-person connection is important. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities.

What We Offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

• Health and wellbeing: Maternity and parental leave top-up programs, competitive health benefits, generous PTO policy.
• Growth and future: RSU program for most employees, retirement matching program, free 1Password account.
• Community: Paid volunteer days, peer-to-peer recognition through Bonusly, remote-first work environment.

You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace. Accommodation is available upon request. Remote work at 1Password means working from your home country. Successful applicants will be required to complete a background check. 1Password uses AI/ML technologies in initial application screening; applicants may opt out.

Key skills/competency

• Enterprise Systems
• Technical Roadmap
• AI Enablement
• System Integration
• Vendor Management
• Google Workspace
• Slack Administration
• Notion Configuration
• Okta Workflows
• API Management