Solutions Engineer SMB
1Password
Job Overview
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Job Description
About 1Password
1Password is growing faster than ever with over $400M in ARR. Recognized on the Forbes Cloud 100 for four consecutive years, 1Password partners with iconic brands such as Oracle, Red Bull Racing, and Utah Mammoth. They build a safe, productive digital future with their leading enterprise password manager and Extended Access Management solutions.
Role Overview
As a Solutions Engineer SMB at 1Password, you will serve as a trusted technical advisor, driving revenue growth and deal velocity through strategic technical support and managing proof-of-concept (POC) engagements. Collaborating closely with Account Executives, you will position the full range of 1Password products to align with SMB customer needs.
Key Responsibilities
- Provide expert technical guidance to SMB customers.
- Partner with sales teams using MEDDPICC frameworks.
- Manage and lead POC engagements to validate solutions.
- Support compliance needs through questionnaires and RFP/RFI responses.
- Collaborate with Sales Enablement, Product, and Marketing teams to develop customer-facing resources.
What We're Looking For
Applicants should have at least 2 years in a technical customer-facing role, preferably in a B2B SaaS environment servicing the SMB segment. Strong presentation, communication, and storytelling skills are a must, along with the ability to navigate multiple projects in a fast-paced setting. Experience with compliance frameworks and modern sales qualification methods, such as MEDDPICC, is highly preferred.
What You Can Expect
- Primary technical support role for SMB sales opportunities.
- Close partnership with Account Executives to scale technical engagements.
- Continuous collaboration with internal teams to improve product positioning.
- Opportunities for professional development and learning AI best practices.
- Participation in competitive compensation, benefits, and equity programs.
Location & Work Arrangement
This is a remote opportunity within Canada and the US, requiring candidates to be based in the Eastern Time Zone. Some in-person onboarding in Toronto is required for go-to-market roles.
Key skills/competency
- Technical Advisory
- SaaS
- SMB Sales
- POC Management
- MEDDPICC
- Cybersecurity
- Compliance
- Product Expertise
- Remote Collaboration
- Customer Engagement
How to Get Hired at 1Password
- Research 1Password's culture: Understand their mission, values, and innovations.
- Customize your resume: Highlight technical advisory and SaaS experience.
- Prepare for MEDDPICC questions: Brush up on qualification frameworks.
- Showcase remote skills: Emphasize Eastern Time zone work experience.
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