Manager IT, Enterprise Tools

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Role: Manager IT, Enterprise Tools

The Manager IT, Enterprise Tools will lead the team responsible for 1Password’s core collaboration and productivity ecosystem, including Slack, Notion, Google Workspace, Zoom, Asana, OpenAI/ChatGPT, and Enterprise Search, as well as the integration and workflow automation layer that connects these systems. As the founding manager of this newly created team, you will build the function from the ground up, establishing the team's operating model, culture, and foundational processes while growing the team's size and scope. This role ensures that enterprise tools operate in a consistent, scalable, secure, and well-governed manner by overseeing service configuration, vendor strategy, cross-system workflows, and AI-driven automation capabilities. The manager will transform the team into the company's center of excellence for enterprise tools and workflow automation, and guide the expansion of the team's scope to include specialized business systems as the organization scales.

This is a remote opportunity within Canada and the US.

What We’re Looking For

• 2 years of experience managing high-performing IT professionals.
• 6+ years of experience in IT.
• Experience leading and developing a team of IT engineers or technical ICs responsible for enterprise collaboration and productivity platforms, integrations, and workflow automation.
• Experience providing technical leadership and decision-making guidance across tools such as Slack, Notion, Google Workspace, Zoom, Asana, ChatGPT, and similar platforms, even when not hands-on.
• Experience designing, supporting, and governing cross-system integrations and automation workflows that scale across the organization.
• Track record of setting strategy, planning roadmaps, and driving delivery of complex, cross-functional initiatives while scaling systems and team capabilities.
• Demonstrated ability to make structured decisions around platform configuration, access models, vendor management, AI feature considerations, and governance standards.
• Demonstrated ability to foster a positive, inclusive, and high-performing remote team environment.
• Strong communication and stakeholder management skills, with the ability to partner effectively across technical and non-technical teams.

What You Can Expect

• Set strategy and priorities for enterprise tools and workflow automation in alignment with IT and company-wide goals, partnering with senior ICs to shape and deliver the technical roadmap.
• Drive AI enablement strategy for enterprise tools, partnering with Internal AI leadership to evaluate, implement, and govern AI features (such as ChatGPT Enterprise) with attention to security, compliance, and organizational readiness.
• Build and lead a high-performing Enterprise Tools team, ensuring clarity of ownership, consistent processes, and a strong operational foundation.
• Establish governance for service configuration, cross-system workflows, data flows, and automation enablement.
• Oversee vendor relationships, renewals, and license management for core enterprise tools.
• Ensure reliable, secure, and scalable operation of enterprise tools, integrations, and workflow automation, including effective change management and clear communication.
• Partner with cross-functional teams to deliver compliant, well-governed enterprise tool implementations.
• Prepare the team and roadmap for future ownership of specialized business systems.

Key skills/competency

• Enterprise Tools Management
• Workflow Automation
• Collaboration Platforms
• IT Leadership
• Vendor Management
• Google Workspace
• Slack Administration
• AI Integration
• System Governance
• Stakeholder Management