Manager IT, Enterprise Tools

Manager IT, Enterprise Tools at 1Password

1Password is experiencing unprecedented growth, having surpassed $400M in ARR and consistently recognized on the Forbes Cloud 100 for four consecutive years. We also collaborate with prominent partners like Oracle Red Bull Racing and the Utah Mammoth.

At 1Password, our core mission is to establish a secure and productive digital future by enabling employee productivity without compromising security. We achieve this by ensuring authentic identities, secure application sign-ins, and trusted devices. As pioneers in Extended Access Management, we have innovated the market-leading enterprise password manager. Our human-centric approach is evident in everything from product strategy to user experience, making us one of the most beloved brands in cybersecurity. Over 180,000 businesses, including Fortune 100 leaders and innovative AI companies, rely on 1Password to empower their teams with secure access to essential SaaS and AI tools.

If you are eager to contribute to the digital safety of millions, collaborate with a team of curious and driven individuals, and tackle complex challenges in a dynamic environment, we encourage you to apply. Join us in shaping a safer, simpler digital future.

About the Role

The Manager IT, Enterprise Tools will be instrumental in leading the team responsible for 1Password’s essential collaboration and productivity ecosystem. This includes platforms such as Slack, Notion, Google Workspace, Zoom, Asana, OpenAI/ChatGPT, and Enterprise Search. The role also covers the integration and workflow automation layers that connect these diverse systems.

As the founding manager of this new team, you will have the unique opportunity to build this function from the ground up, defining its operating model, culture, and foundational processes. Your leadership will guide the team’s expansion in size and scope. A key aspect of this role is ensuring that enterprise tools operate consistently, scalably, securely, and with robust governance. This involves overseeing service configuration, vendor strategy, cross-system workflows, and advanced AI-driven automation capabilities. You will transform this team into 1Password's center of excellence for enterprise tools and workflow automation, preparing it to expand its scope to include specialized business systems as the organization grows.

What We’re Looking For

• 2 years of experience managing high-performing IT professionals.
• 6+ years of experience in IT.
• Experience leading and developing a team of IT engineers or technical individual contributors responsible for enterprise collaboration and productivity platforms, integrations, and workflow automation.
• Experience providing technical leadership and decision-making guidance across tools such as Slack, Notion, Google Workspace, Zoom, Asana, ChatGPT, and similar platforms, even when not hands-on.
• Experience designing, supporting, and governing cross-system integrations and automation workflows that scale across the organization.
• Track record of setting strategy, planning roadmaps, and driving delivery of complex, cross-functional initiatives while scaling systems and team capabilities.
• Demonstrated ability to make structured decisions around platform configuration, access models, vendor management, AI feature considerations, and governance standards.
• Demonstrated ability to foster a positive, inclusive, and high-performing remote team environment.
• Strong communication and stakeholder management skills, with the ability to partner effectively across technical and non-technical teams.

What You Can Expect

• Set strategy and priorities for enterprise tools and workflow automation in alignment with IT and company-wide goals, partnering with senior individual contributors to shape and deliver the technical roadmap.
• Drive AI enablement strategy for enterprise tools, collaborating with Internal AI leadership to evaluate, implement, and govern AI features (such as ChatGPT Enterprise) with a focus on security, compliance, and organizational readiness.
• Build and lead a high-performing Enterprise Tools team, ensuring clear ownership, consistent processes, and a strong operational foundation.
• Establish governance for service configuration, cross-system workflows, data flows, and automation enablement.
• Oversee vendor relationships, renewals, and license management for core enterprise tools.
• Ensure reliable, secure, and scalable operation of enterprise tools, integrations, and workflow automation, including effective change management and clear communication.
• Partner with cross-functional teams to deliver compliant, well-governed enterprise tool implementations.
• Prepare the team and roadmap for future ownership of specialized business systems.

Our Culture

At 1Password, we foster a culture that emphasizes collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You will be part of a team that continuously challenges the status quo, embraces experimentation, and iterates to find the best solutions. While our work is demanding and fast-paced, we seek individuals who are keen to tackle challenging problems, actively seek feedback for growth, and are driven to make a significant impact. We are looking for proven experts and highly adaptable individuals who thrive in ambiguity, are curious, and consistently deliver results.

How We Work With AI

We are deeply committed to leveraging cutting-edge technology, including AI, to achieve our mission. We believe that critical thinking about current AI forms will lead to superior solutions for our customers and internal operations, effectively bridging the gap between security and privacy. Team members at all levels are encouraged to actively learn AI best practices, identify opportunities for meaningful AI application, and drive innovative solutions in their daily work. Embracing the future of AI is not just encouraged; it is integral to 1Password's success.

This approach extends to our hiring process: candidates are welcome to use AI tools responsibly and thoughtfully during the application process.

Our Approach to Remote Work

We champion remote work, understanding its power, but also recognize the importance of in-person connection for achieving our mission. While we are a remote-first company, travel for in-person engagement is expected for almost all roles. Frequency varies by role and responsibilities and may include annual department-wide offsites, team meetings, and customer/industry events.

What We Offer

We believe in working hard and rewarding that hard work through comprehensive benefits:

Health and wellbeing

• Maternity and parental leave top-up programs
• Competitive health benefits
• Generous PTO policy

Growth and future

• RSU program for most employees
• Retirement matching program
• Free 1Password account

Community

• Paid volunteer days
• Peer-to-peer recognition through Bonusly
• Remote-first work environment

Please note: Some GTM team roles are currently hired for in-person hybrid work in Toronto and Austin, as specified on their respective postings. 1Password is an equal opportunity employer committed to an inclusive, diverse, and equitable workplace. Accommodation is available upon request throughout the recruitment process.

Key skills/competency

• Enterprise Tools Management
• Workflow Automation
• IT Leadership
• Vendor Management
• SaaS Platform Integration
• Security & Governance
• AI Feature Evaluation
• Stakeholder Management
• Remote Team Leadership
• Collaboration Platforms (Google Workspace, Slack, Notion, Zoom, Asana)