Customer Experience Leader

@ 1-800-GOT-JUNK?

Company Overview

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK?, is committed to excellence in customer service and employee satisfaction, with operations in 50+ US locations.

Position Overview

Join 1-800-GOT-JUNK? in Virginia Beach as a Customer Experience Leader and Sales Specialist, where you will deliver exceptional customer experiences and drive sales efforts. No experience? No problem — we provide comprehensive training!

Responsibilities

• Deliver memorable service and leave customers impressed.
• Operate trucks safely and efficiently.
• Clear clutter through heavy lifting in residential and commercial spaces.
• Promote our services with confidence and provide accurate estimates.
• Prioritize safety protocols and maintain a sharp appearance in uniform.

What We’re Looking For

The ideal candidate is:

• A sales enthusiast who loves closing deals.
• A people person with top-tier customer service skills.
• High-energy and physically active.
• Reliable, driven, and a clear communicator.

Why Us?

At Southwind, you'll experience a fun, fast-paced workday with diverse tasks and challenges. Enjoy competitive compensation, performance-based bonuses, comprehensive benefits including health insurance and retirement plans, and be part of an organization recognized as a "Best Place to Work" and a "Fast 50 Company."

Qualifications & Requirements

• Must be at least 21 years old.
• Valid standard driver’s license required.
• Previous experience in customer service, labor, or sales preferred.
• Ability to lift up to 50 lbs. repeatedly.
• Experience in delivery, warehouse, moving, or general labor is a plus.

Key skills/competency

Customer Service, Sales, Leadership, Communication, Physical Labor, Safety, Truck Operation, Estimation, Teamwork, Reliability.