Want to get hired at 1-800-GOT-JUNK??

Customer Experience Leader - Route Sales

1-800-GOT-JUNK?

Troy, Michigan, United StatesOn Site

Original Job Summary

Overview

Turn Your Energy into Opportunity at 1-800-GOT-JUNK? as a Customer Experience Leader in Junk Removal. Located in Troy, Michigan, join the world's largest junk removal company and serve upscale residential and business communities.

Company Overview

Southwind, owners of 1-800-GOT-JUNK?, is committed to excellence in customer service and employee satisfaction, operating over 50 US locations, including Troy, Michigan.

The Opportunity

As a Customer Experience Leader, you will drive revenue and deliver exceptional customer experiences in Oakland County's affluent market. No experience? Comprehensive training is provided!

Responsibilities

  • Drive Local Revenue: Identify upselling opportunities and provide accurate on-site estimates.
  • Navigate Metro Detroit: Safely operate trucks across Troy and Oakland County.
  • Handle Diverse Removal Jobs: Perform both heavy and light lifting tasks.
  • Act as a Local Brand Ambassador in the affluent Troy community.
  • Maintain Safety: Work with awareness in all Michigan weather conditions.

What We’re Looking For

  • Sales Hunter with an ability to identify opportunities.
  • Personable, especially with local Troy residents and businesses.
  • Energetic and physically capable for diverse Michigan properties.
  • Dependable and adaptable in variable weather conditions.
  • Clear Communicator who explains services effectively.

Compensation & Benefits

Competitive pay up to $28/hr (inclusive of performance bonuses), comprehensive benefits including health insurance and retirement plans, and recognition as a top workplace.

Requirements

  • Minimum age: 21 years
  • Valid driver’s license
  • Preferred experience in customer service, labor, or sales in Metro Detroit
  • Physical ability to lift up to 50 lbs repeatedly
  • Local knowledge of Troy and Oakland County is a plus

Key skills/competency

  • Sales
  • Customer Service
  • Route Navigation
  • Physical Labor
  • Communication
  • Safety Awareness
  • Brand Representation
  • Upselling
  • Local Market Knowledge
  • Team Coordination

How to Get Hired at 1-800-GOT-JUNK?

🎯 Tips for Getting Hired

  • Customize your resume: Highlight local sales and labor experience.
  • Research 1-800-GOT-JUNK?: Learn about company values and locations.
  • Show local knowledge: Emphasize familiarity with Troy and Oakland County.
  • Prepare for interviews: Practice explaining upselling strategies clearly.

📝 Interview Preparation Advice

Technical Preparation

Review local route navigation systems.
Understand vehicle safety protocols.
Familiarize with on-site estimating tools.
Practice operating trucks safely.

Behavioral Questions

Describe your sales approach briefly.
Explain handling challenging weather conditions.
Share teamwork experience in past roles.
Discuss resolving customer issues effectively.