Customer Experience Leader
@ 1-800-GOT-JUNK?

Greenwood Village, Colorado, United States
$60,320
On Site
Full Time
Posted 28 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @gotjunk.com
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Job Details

Company Overview

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK?, is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Position Overview

Join 1-800-GOT-JUNK? in Centennial, CO as a Customer Experience Leader. This role is an exciting opportunity for those looking for an outdoor, hands-on career with comprehensive training provided, even if you have no experience.

Key Responsibilities

  • Deliver exceptional service with a positive attitude.
  • Drive and load trucks safely alongside team members.
  • Handle junk removal through heavy and light lifting tasks.
  • Advocate sales by providing accurate estimates to customers.
  • Adhere to safety protocols and maintain a professional appearance.

What We’re Looking For

  • Sales-driven with a passion for exceeding customer expectations.
  • Customer-centric and friendly with strong communication skills.
  • Energetic, physically fit, and enthusiastic about hands-on tasks.
  • Dependable, reliable, and a positive team contributor.

Qualifications & Requirements

  • Must be at least 21 years old.
  • A valid standard Driver’s License is required.
  • Previous customer service, labor, or sales experience is preferred.
  • Ability to lift up to 50 lbs repeatedly; experience in delivery, warehouse, moving, or general labor is a plus.

Why Us?

At Southwind, you will be part of a team that values integrity, collaboration, and continuous improvement. Enjoy a fun, fast-paced workday with competitive compensation, performance-based bonuses, comprehensive benefits including health insurance and retirement plans, and recognition as one of the best places to work.

Key skills/competency

Customer Service, Sales, Safety, Teamwork, Physical Labor, Communication, Dependability, Driver Safety, Estimation, Problem-Solving

How to Get Hired at 1-800-GOT-JUNK?

🎯 Tips for Getting Hired

  • Research 1-800-GOT-JUNK?: Understand company culture and growth opportunities.
  • Customize your resume: Align experience with sales and labor skills.
  • Highlight relevant skills: Emphasize customer service and physical capabilities.
  • Prepare for safety topics: Review truck loading and safe driving protocols.

📝 Interview Preparation Advice

Technical Preparation

Review truck safety protocols.
Study proper loading techniques.
Practice vehicle operation basics.
Familiarize with estimation tools.

Behavioral Questions

Describe a time you solved a customer issue.
Explain a situation of teamwork under pressure.
Detail handling unexpected challenges on the job.
Share an experience of exceeding sales expectations.

Frequently Asked Questions