Want to get hired at 1-800-GOT-JUNK??

Customer Experience Leader

1-800-GOT-JUNK?

Wilmington, Massachusetts, United StatesOn Site

Original Job Summary

About 1-800-GOT-JUNK?

Join the world’s largest junk removal company! Southwind, the owner of 1-800-GOT-JUNK?, is expanding across 50+ US locations and is looking for passionate individuals.

Position: Customer Experience Leader

Location: Wilmington, MA Pay Range: Up to $29/hr

Job Description

Step into an exciting and rewarding career delivering outstanding customer service while driving sales. No experience? Full training provided.

What We’re Looking For

  • Sales-driven and customer-focused mindset
  • Energetic, physically fit and enthusiastic
  • Dependable with strong communication skills

Key Responsibilities

  • Deliver WOW Service with a friendly attitude
  • Drive and load trucks safely with team collaboration
  • Perform junk removal tasks, including lifting up to 50 lbs
  • Advocate sales by providing accurate estimates
  • Maintain safety protocols and a professional appearance

Why Join Us?

  • Dynamic, fast-paced work environment
  • Competitive pay with opportunities for growth
  • Recognized as one of the Best Places to Work
  • Comprehensive benefits including health and retirement
  • Equal opportunity and veteran-friendly employer

Key skills/competency

  • sales
  • customer service
  • communication
  • teamwork
  • junk removal
  • safety
  • physical fitness
  • driving
  • problem-solving
  • organization

How to Get Hired at 1-800-GOT-JUNK?

🎯 Tips for Getting Hired

  • Research 1-800-GOT-JUNK?: Study the company culture and values online.
  • Tailor your resume: Highlight customer service and sales successes.
  • Prepare for interviews: Practice responses for safety and teamwork scenarios.
  • Show enthusiasm: Demonstrate energy and reliability during interactions.

📝 Interview Preparation Advice

Technical Preparation

Review safety protocols and operational procedures.
Practice driving and truck loading techniques.
Study maintenance of equipment and tools.
Understand physical labor requirements and techniques.

Behavioral Questions

Describe a challenging customer service experience.
Explain teamwork during high-pressure situations.
Discuss handling physical tasks safely and efficiently.
Share examples of proactive problem solving.