Customer Experience Leader @ 1-800-GOT-JUNK?
placeWilmington, Massachusetts, United States
attach_money $16 - $29
businessOn Site
scheduleFull Time
Posted 28 days ago
Your Application Journey
Interview
Email Hiring Manager
****** @gotjunk.com
Recommended after applying
Job Details
About 1-800-GOT-JUNK?
Join the world’s largest junk removal company! Southwind, the owner of 1-800-GOT-JUNK?, is expanding across 50+ US locations and is looking for passionate individuals.
Position: Customer Experience Leader
Location: Wilmington, MA Pay Range: Up to $29/hr
Job Description
Step into an exciting and rewarding career delivering outstanding customer service while driving sales. No experience? Full training provided.
What We’re Looking For
- Sales-driven and customer-focused mindset
- Energetic, physically fit and enthusiastic
- Dependable with strong communication skills
Key Responsibilities
- Deliver WOW Service with a friendly attitude
- Drive and load trucks safely with team collaboration
- Perform junk removal tasks, including lifting up to 50 lbs
- Advocate sales by providing accurate estimates
- Maintain safety protocols and a professional appearance
Why Join Us?
- Dynamic, fast-paced work environment
- Competitive pay with opportunities for growth
- Recognized as one of the Best Places to Work
- Comprehensive benefits including health and retirement
- Equal opportunity and veteran-friendly employer
Key skills/competency
- sales
- customer service
- communication
- teamwork
- junk removal
- safety
- physical fitness
- driving
- problem-solving
- organization
How to Get Hired at 1-800-GOT-JUNK?
🎯 Tips for Getting Hired
- Research 1-800-GOT-JUNK?: Study the company culture and values online.
- Tailor your resume: Highlight customer service and sales successes.
- Prepare for interviews: Practice responses for safety and teamwork scenarios.
- Show enthusiasm: Demonstrate energy and reliability during interactions.
📝 Interview Preparation Advice
Technical Preparation
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Review safety protocols and operational procedures.
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Practice driving and truck loading techniques.
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Study maintenance of equipment and tools.
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Understand physical labor requirements and techniques.
Behavioral Questions
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Describe a challenging customer service experience.
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Explain teamwork during high-pressure situations.
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Discuss handling physical tasks safely and efficiently.
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Share examples of proactive problem solving.
Frequently Asked Questions
What qualifications does 1-800-GOT-JUNK? seek for the Customer Experience Leader role?
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How important is physical fitness for a Customer Experience Leader at 1-800-GOT-JUNK??
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What training does 1-800-GOT-JUNK? offer for the Customer Experience Leader position?
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How does 1-800-GOT-JUNK? define customer service in this role?
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Is previous sales experience mandatory for the Customer Experience Leader position at 1-800-GOT-JUNK??
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Can candidates without junk removal experience apply for the Customer Experience Leader role?
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What kind of benefits can a Customer Experience Leader expect at 1-800-GOT-JUNK??
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How does the role impact safety protocols at 1-800-GOT-JUNK??
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What is the work environment like at 1-800-GOT-JUNK? for this role?
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What steps can candidates take to improve their chances for the Customer Experience Leader role?
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