Want to get hired at 1-800-GOT-JUNK? - Des Moines?

Customer Experience Leader

1-800-GOT-JUNK? - Des Moines

Polk County, Iowa, United StatesOn Site

Original Job Summary

Company Overview

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK?, is committed to excellence in customer service and employee satisfaction, expanding across 50+ US locations.

Position Overview

Join 1-800-GOT-JUNK? in Des Moines, Iowa as a Customer Experience Leader. In this exciting outdoor and hands-on role, you will deliver exceptional customer service and drive sales efforts. No experience? No problem—we provide comprehensive training!

Responsibilities

  • Deliver exceptional service with a positive attitude.
  • Drive and load trucks safely with your team.
  • Handle junk removal, including heavy and light lifting.
  • Advocate for sales by providing accurate estimates.
  • Adhere to safety protocols and maintain uniform standards.

Qualifications

  • Minimum age of 21 years.
  • Valid standard driver’s license required.
  • Previous customer service, labor, or sales experience preferred.
  • Ability to lift up to 50 lbs repeatedly.
  • Experience in delivery, warehouse, moving, or general labor is a plus.

Why Join Us?

At Southwind, you are empowered to lead with creativity and impact. Enjoy a fun, fast-paced workday with diverse tasks, competitive compensation up to $24.00 per hour, performance-based bonuses, comprehensive benefits, and a recognized work environment.

Key skills/competency

  • Customer Service
  • Sales
  • Teamwork
  • Safety
  • Physical Fitness
  • Communication
  • Dependability
  • Problem-Solving
  • Training
  • Junk Removal

How to Get Hired at 1-800-GOT-JUNK? - Des Moines

🎯 Tips for Getting Hired

  • Research 1-800-GOT-JUNK?: Understand the company’s mission and values.
  • Customize your resume: Highlight customer service and sales skills.
  • Practice interview questions: Prepare to discuss hands-on experience.
  • Show enthusiasm: Demonstrate a passion for outdoor work.

📝 Interview Preparation Advice

Technical Preparation

Review safety protocols and truck operations.
Study basic vehicle maintenance procedures.
Practice accurate measurement for estimates.
Learn safe lifting techniques.

Behavioral Questions

Describe a time you exceeded customer expectations.
Explain how you handle challenging tasks in teamwork.
Share an example of adapting under pressure.
Discuss how you maintain consistent reliability.