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Zuora

Technical Account Manager, Zephr

Zuora · Remote - Bulgaria

Posted about 2 months ago

or apply directly on Zuora's site. We never take the application ourselves.

Is this posting real?

This role has been open
53 days
Zuora's roles stay open a median of 53 days
Reposted
No
Salary listed
No
15% of Zuora's roles list one
Ghost-job risk at Zuora
high
26 stale, 3 reposted of 33 open
Hiring momentum
54 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-25

Measured from postings appearing on and disappearing from Zuora's own greenhouse board since 2026-08-03. Full hiring picture for Zuora.

About this role

The Technical Account Manager for Zephr will serve as a senior technical advisor to strategic customers, helping them optimize their use of the Zephr platform for digital subscriptions and related experiences. This role involves providing architecture guidance, conducting technical reviews, and collaborating with various teams to ensure customers achieve their business objectives. The position requires strong technical expertise and the ability to communicate complex concepts to both technical and business stakeholders.

Our read on this posting2.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zuora as an employer.

What you need

  • 5+ years of experience in Technical Account Management, Solution Consulting, Technical Consulting, Solution Architecture, or a similar customer-facing technical role
  • Hands-on experience with Zephr preferred, including customer implementations, configuration, integrations, or ongoing technical advisory
  • Strong experience working with enterprise SaaS customers, ideally in digital subscriptions, media, publishing, e-commerce, identity, martech, or customer engagement platforms
  • Solid understanding of modern web technologies, including JavaScript, HTML, REST APIs, JSON, webhooks, and browser-based application behavior
  • Familiarity with technologies commonly used in Zephr ecosystems, such as CMS platforms, CDNs, CDPs, identity providers, React, GraphQL, and tag management tools
  • Ability to analyze customer requirements, separate critical needs from nice-to-haves, and recommend practical technical designs

Nice to have

  • Experience with Zuora Billing, subscription monetization, entitlement management, or quote-to-cash processes
  • Media, publishing, or digital subscription industry experience

What you get

  • Supplemental Medical Insurance
  • Life and Accidental Death Insurance
  • Food Vouchers
  • MultiSport Card

Worth weighing

  • Role requires availability across EMEA business hours and regular overlap with US-based stakeholders
  • Hands-on experience with Zephr is preferred but not mandatory
  • The position is customer-facing and may involve complex customer issues that require strong problem-solving skills

Summarised from Zuora's posting. Read the full original.

Listed by Zuora on their greenhouse job board, last confirmed open on 2026-09-25. PitchMeAI is not the employer.

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