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Zuora

Customer Solutions Engineer – Payments

Zuora · Remote - United States

Posted about 3 months ago · $124,375 - $251,160

or apply directly on Zuora's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
Zuora's roles stay open a median of 103 days
Reposted
No
Salary listed
Yes
15% of Zuora's roles list one
Ghost-job risk at Zuora
high
33 stale, 3 reposted of 33 open
Hiring momentum
6 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Zuora's own greenhouse board since 2026-08-03. Full hiring picture for Zuora.

About this role

As a Customer Solutions Engineer – Payments at Zuora, you will collaborate with Account Executives to enhance customer payment strategies. Your role involves engaging with stakeholders to analyze their payment architecture, leading discovery sessions, designing solution architectures, and advising on best practices for payment optimization. You will also develop reusable solution assets and support strategic evaluations while serving as the payments subject matter expert throughout the sales cycle.

Our read on this posting3.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zuora as an employer.

What you need

  • 5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software.
  • Deep domain expertise in enterprise payments from experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company.
  • Strong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale.
  • Experience designing and discussing complex payment architectures for enterprise high volume B2C / B2SMB customers.
  • Knowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience.
  • Familiarity with REST APIs, webhooks, and modern integration patterns.

Nice to have

  • Experience supporting global enterprise customers across multiple industries.
  • Knowledge of subscription business models and recurring billing.
  • Experience integrating payments with billing, ERP, CRM, or commerce platforms.
  • Familiarity with PCI DSS, PSD2/SCA, and global payment regulations.
  • Experience working with SaaS platforms and cloud-based enterprise applications.

What you get

  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical, dental, and vision insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Opportunities to volunteer and give back, including charitable donation matching where available

Worth weighing

  • No specific technologies or tools mentioned, which may affect the clarity of the tech stack you'll be working with.
  • The role is highly consultative, which may require strong interpersonal skills and adaptability to various client needs.
  • The OTE range is broad, indicating potential variability in compensation based on multiple factors.

Summarised from Zuora's posting. Read the full original.

Listed by Zuora on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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