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Zscaler

Technical Success Manager

Zscaler · Tokyo, JPN

Posted 21 days ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Zscaler's roles stay open a median of 40 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
low
0 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

As a Technical Success Manager at Zscaler, you will serve as the primary post-sales contact for customers, guiding them through their Zero Trust journey. Your responsibilities include building relationships with key stakeholders, providing technical guidance, managing escalations, and developing tailored adoption strategies to ensure successful solution implementation.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • Foundational understanding of AI/ML technologies
  • 5+ years of experience in a customer-facing role focused on Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
  • Strong communication and presentation skills in Japanese and English
  • Strong technical acumen to align business challenges to Zscaler's portfolio
  • Ability to analyze customer data for insights and develop adoption strategies

Nice to have

  • Experience leveraging AI-powered analytics or machine learning tools
  • Background in Cloud and Networking Security technologies
  • Industry certifications such as CISSP, CCNP, CCIE, or Network+
  • Proficiency in French and/or Portuguese

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Role is hybrid, which may require flexibility in work location
  • Focus on customer success in a rapidly evolving tech landscape
  • No specific salary information provided

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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