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Zscaler

Technical Success Manager

Zscaler · Bangalore, IND

Posted about 2 months ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
53 days
Zscaler's roles stay open a median of 49 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
high
205 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

As a Technical Success Manager at Zscaler, you will act as a strategic technical advisor, helping customers align their goals with Zscaler's solutions to enhance satisfaction and value. Your role involves building relationships with stakeholders, anticipating technical challenges, and collaborating with various teams to ensure a seamless customer experience. You will also contribute to knowledge bases and drive the adoption of best practices.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • Foundational understanding of AI/ML technologies
  • 5+ years of experience in customer-facing roles with technical expertise and account management
  • Experience leading product feature implementations and driving best-practice adoption
  • Proficiency with operating systems including Linux, Unix, and Free BSD
  • Hands-on experience troubleshooting network issues using tools like Ping, Traceroute, and MTR
  • Solid understanding of core networking protocols such as HTTP, SMTP, FTP, and DNS

Nice to have

  • Demonstrated curiosity and active exploration of AI tools
  • Experience leading discovery discussions and managing large-scale migrations
  • In-depth understanding of enterprise infrastructure and cloud security technologies including SASE, SSE, and ZTNA
  • Expertise in open-source system administration and authentication protocols like SAML, LDAP, and OAuth

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Role is hybrid, which may require flexibility in work location
  • Focus on customer satisfaction may lead to a high-pressure environment
  • No salary information provided

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

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