or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Zscaler's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- low 0 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
As a Senior Technical Success Manager at Zscaler, you will act as the primary post-sales contact for customers, guiding them through their Zero Trust journey. Your responsibilities include building relationships with key stakeholders, providing technical guidance, managing escalations, and developing strategies for successful solution adoption. You will also contribute to the creation of best practice resources to enhance the impact of the Customer Success team.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- Foundational understanding of AI/ML technologies
- 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
- 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
- Strong communication and presentation skills
- Strong technical acumen to align customer challenges with Zscaler solutions
- Proven ability to analyze customer data for insights and strategies
Nice to have
- Experience with AI-powered operational analytics, predictive health scoring, or conversational AI platforms
- Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB
- Comprehensive understanding of industry-specific workflows and relevant industry certifications (e.g., CISSP, CCNP, CCIE, Network+, AWS, Azure, or Google Cloud)
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- Remote role based in the UK
- No specific salary information provided
- Focus on building relationships and managing escalations may require strong interpersonal skills
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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