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Zscaler

Senior Technical Success Manager

Zscaler · Bangalore, IND

Posted about 3 months ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
Zscaler's roles stay open a median of 77 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
high
370 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

The Senior Technical Success Manager at Zscaler will act as a strategic technical advisor, guiding customers through their Zero Trust journey and ensuring long-term satisfaction with Zscaler's solutions. This role involves building relationships with key stakeholders, providing expert technical guidance, and managing escalations while collaborating with various internal teams. The position requires a proactive approach to drive customer adoption and success, leveraging technical acumen and insights to develop tailored strategies.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • 8+ years of experience in customer-facing technical roles
  • 3+ years in Technical Account Management, Customer Success, Solutions Delivery, or Sales Engineering
  • Strong technical acumen to align customer challenges with Zscaler solutions
  • Ability to analyze customer data for insights and tailored strategies
  • Foundational understanding of AI/ML technologies
  • Solid understanding of core networking protocols (HTTP, DNS, SSL) and technologies (DLP, Sandbox, SDWAN, CASB)

Nice to have

  • Proven ability to leverage AI technologies for operational efficiency
  • Experience with AI-powered operational analytics or predictive health-scoring dashboards
  • In-depth understanding of enterprise infrastructure and cloud security technologies (SASE, SSE, ZTNA, AI Security)
  • Relevant industry certifications (e.g., CISSP, CCNP, CCIE, Network+, AWS, Azure, Google Cloud)

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Hybrid role with location options in Mohali/Bangalore
  • Focus on customer success in a dynamic and ambiguous environment may require adaptability
  • No specific salary information provided

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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