or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Zscaler's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- low 0 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
The Senior Technical Success Manager at Zscaler will act as a strategic technical advisor to customers, guiding them through their Zero Trust journey and ensuring long-term satisfaction with Zscaler's solutions. This role involves building relationships with key stakeholders, providing expert technical guidance, and driving customer adoption while managing complex escalations and collaborating across teams. The position requires a strong understanding of customer goals and the ability to align them with Zscaler's offerings.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- 8+ years of experience in customer-facing technical roles
- 3+ years in Technical Account Management, Customer Success, Solutions Delivery, or Sales Engineering
- Strong technical acumen to align customer challenges with Zscaler solutions
- Ability to analyze customer data for insights and adoption strategies
- Foundational understanding of AI/ML technologies
- Solid understanding of core networking protocols (HTTP, DNS, SSL) and technologies (DLP, Sandbox, SDWAN, CASB)
Nice to have
- Experience with AI-powered operational analytics or predictive health-scoring dashboards
- In-depth understanding of enterprise infrastructure and cloud security technologies (SASE, SSE, ZTNA, AI Security)
- Relevant industry certifications (e.g., CISSP, CCNP, CCIE, Network+, AWS, Azure, Google Cloud)
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- Role is hybrid, requiring a balance of in-office and remote work
- No specific salary mentioned in the posting
- The position requires navigating ambiguity and dynamic environments, which may not suit everyone
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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