or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Zscaler's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- low 0 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
As a Senior Product Support Engineer at Zscaler, you will provide expert technical support to customers, focusing on debugging complex security and network issues. You will collaborate with engineering teams to troubleshoot and test solutions, ensuring customers maximize the use of Zscaler's technology. This role emphasizes problem-solving, ownership, and collaboration in a dynamic environment.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- Foundational understanding of AI/ML technologies
- 4+ years of experience in technical support or a related technical field
- University degree in IT, Computer Science, or a related field
- Proficiency in troubleshooting, debugging, and working directly with customers
Nice to have
- In-depth understanding of enterprise networks and infrastructure, TCP/IP
- Experience with Internet protocols including HTTP and its proxies, SMTP, DNS, LDAP, and FTP
- Experience with open source system administration (Windows, Linux, FreeBSD)
- Proficiency to read packet captures using Wireshark
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- No salary listed
- Role involves high-level strategy and hands-on execution in a dynamic environment
- Emphasis on a growth mindset and continuous learning may require a proactive approach to personal development
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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