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Zscaler

Senior Manager, Service Now Platform

Zscaler · Remote - USA; San Jose, California, USA

Posted about 2 months ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Zscaler's roles stay open a median of 61 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
high
286 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

The Senior Manager, Service Now Platform at Zscaler will lead the architecture and engineering of the ServiceNow ecosystem while implementing AI capabilities to enhance operational efficiency. This role involves establishing design standards, driving agile development practices, and mentoring a team of ServiceNow professionals. The manager will also focus on modernizing engineering practices and ensuring high-quality standards in delivery.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • 10+ years of hands-on ServiceNow architecture and development experience
  • Deep proficiency in JavaScript, APIs, IntegrationHub, and core platform suites
  • 3+ years managing direct reports, including developers, architects, and QA engineers
  • Demonstrated experience driving modern engineering practices such as source control, CI/CD pipelines, automated testing, and developer productivity standards
  • Strong stakeholder management skills with a bias toward action

Nice to have

  • Deep expertise in designing modular, scalable systems while favoring out-of-the-box functionality
  • Proven ability to accelerate release velocity using Agile methodologies, automated testing frameworks, and CI/CD pipelines
  • Hands-on experience or clear architectural strategy for implementing ServiceNow Now Assist, LLM integrations, AI Agents, or intelligent workflow automation

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Base salary range is $164,500 — $235,000 USD, but this excludes commission/bonus/equity
  • The role emphasizes a hybrid work model, which may not suit everyone

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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