or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Zscaler's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- low 0 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
As a Designated Support Engineer III at Zscaler, you will provide high-level technical support for complex security and network issues, acting as a key resource for Level I and II support engineers. Your role involves debugging problems, interfacing with engineering teams, documenting resolutions, and contributing to product feedback based on customer use cases. You will work in a hybrid capacity, focusing on both strategic and hands-on execution to enhance customer satisfaction and operational efficiency.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- 5+ years of support and networking experience, including general firewalls and packet filtering troubleshooting
- Proficient in using Wireshark, Fiddler, MTR, and traceroute to analyze network and application protocols
- Hands-on experience configuring and troubleshooting GRE and IPSec VPN tunnels
- Deep expertise in enterprise authentication (SAML, Kerberos), application-layer mechanics (HTTP methods), IPv4/IPv6 routing, and DNS administration
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows
Nice to have
- Prior knowledge of Forward Proxy and cloud environments like AWS and Azure
- Direct experience working in Firewall and VPN/Zero Trust environments
- Experience working across various operating systems including Linux, Windows, and MAC
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- No salary listed
- Role involves high-level problem-solving, which may require significant experience and expertise
- Hybrid work model may not suit everyone
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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