or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Zscaler's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- low 0 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
As a Designated Support Engineer III at Zscaler, you will provide high-level technical support, addressing complex security and network issues escalated from lower support tiers. Your role involves consulting with customers via phone and email, collaborating with engineering teams, documenting incident resolutions, and contributing to product development based on customer feedback. This position requires a strong problem-solving mindset and a customer-focused approach to ensure successful outcomes.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- 5+ years of support and networking experience, including general firewalls and packet filtering troubleshooting
- Proficient in using Wireshark, Fiddler, MTR, and traceroute to analyze network and application protocols
- Hands-on experience configuring and troubleshooting GRE and IPSec VPN tunnels
- Deep expertise in enterprise authentication (SAML, Kerberos), application-layer mechanics (HTTP methods), IPv4/IPv6 routing, and DNS administration
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows
Nice to have
- Prior knowledge of Forward Proxy and cloud environments like AWS and Azure
- Direct experience working in Firewall and VPN/Zero Trust environments
- Experience working across various operating systems including Linux, Windows, and MAC
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- Role involves high-level technical support, which may require dealing with complex issues frequently
- No specific salary information provided
- Hybrid work model may require flexibility in work location
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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