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ZipRecruiter

IT Support Technician

ZipRecruiter · Santa Monica, CA

Posted today

or apply directly on ZipRecruiter's site. We never take the application ourselves.

Is this posting real?

This role has been open
0 days
ZipRecruiter's roles stay open a median of 86 days
Reposted
No
Salary listed
No
67% of ZipRecruiter's roles list one
Ghost-job risk at ZipRecruiter
high
44 stale, 2 reposted of 60 open
Hiring momentum
72 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-30

Measured from postings appearing on and disappearing from ZipRecruiter's own greenhouse board since 2026-08-03. Full hiring picture for ZipRecruiter.

About this role

As an IT Support Technician at ZipRecruiter, you will be the first point of contact for IT-related issues, providing technical assistance to employees both in person and remotely. Your responsibilities will include troubleshooting hardware, software, and network problems, maintaining end-user laptops, and managing SaaS accounts. You will also lead onboarding IT sessions for new hires and contribute to process improvements during team discussions.

Our read on this posting2.8out of 5
benefits
2/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ZipRecruiter as an employer.

What you need

  • Willing and able to commute onsite to our Santa Monica office 5 days a week
  • At least one year of helpdesk, technical support, or customer support experience
  • Working knowledge of Windows and macOS
  • Expertise at troubleshooting wifi networking, software, and hardware for end users
  • Familiarity administering SaaS services (e.g., Google Workspace, Slack)
  • Comfortable operating in a fast paced and evolving environment

Nice to have

  • Related coursework or one additional year of experience
  • Purchasing procurement workflow experience and execution
  • Working knowledge of basic security principles
  • Strong customer service experience to technical and non-technical customers
  • 50+ wpm typing

What you get

  • The US base pay range for this full-time position is $27.75/hr-$38.50/hr
  • Equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package
  • Full range of medical, financial, and other benefits

Worth weighing

  • No remote work option for the Santa Monica office role; must be onsite 5 days a week
  • Fast-paced and evolving environment may require adaptability
  • Role involves both technical support and administrative tasks, which may vary day to day

Summarised from ZipRecruiter's posting. Read the full original.

Listed by ZipRecruiter on their greenhouse job board, last confirmed open on 2026-10-30. PitchMeAI is not the employer.

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