or apply directly on Yotpo's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Yotpo's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 29% of Yotpo's roles list one
- Ghost-job risk at Yotpo
- high 8 stale, 1 reposted of 17 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Yotpo's own greenhouse board since 2026-08-03. Full hiring picture for Yotpo.
About this role
As a Customer Success Manager for Yotpo Discover, you will be responsible for managing customer relationships from post-onboarding through renewal, focusing on driving retention and expansion. Your role involves designing and scaling the Customer Success motion, conducting SEO audits, and collaborating closely with Product and Sales teams to align customer goals with Yotpo's roadmap. You will also engage with various stakeholders within customer organizations, ensuring they understand and benefit from AI-driven discovery experiences.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Yotpo as an employer.
What you need
- 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy
- Hands-on SEO background is a plus
- Ability to explain AI search and modern discovery concepts to non-technical stakeholders
- Experience managing complex customer relationships and engaging executive audiences
- Analytical and data-driven with strong presentation skills
What you get
- Company sponsored RRSP matching
- 100% coverage of additional benefits programme
- Equity in options
- Individualized career development, rewards and recognition
- Wellness and philanthropic programming and events
- Hybrid work model, typically in the office 3-4 days per week
Worth weighing
- Base salary range is $105,000-130,000, with a variable compensation component; specifics depend on candidate factors
- The role involves building the Customer Success motion from the ground up, which may require navigating ambiguity
- No specific mention of tools or technologies used beyond SEO and AI concepts
Summarised from Yotpo's posting. Read the full original.
Listed by Yotpo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.