or apply directly on Yotpo's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Yotpo's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 29% of Yotpo's roles list one
- Ghost-job risk at Yotpo
- high 8 stale, 1 reposted of 17 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Yotpo's own greenhouse board since 2026-08-03. Full hiring picture for Yotpo.
About this role
As a Customer Success Manager for Yotpo Discover, you will be responsible for managing customer relationships from post-onboarding to renewal, focusing on retention and expansion. You will design and scale the Customer Success motion, conduct SEO audits, and collaborate closely with Product to align customer goals with Yotpo's roadmap. This role requires a strategic mindset and the ability to communicate technical concepts effectively to non-technical stakeholders.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Yotpo as an employer.
What you need
- 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy
- Hands-on SEO background is a plus
- Comfortable explaining AI search and modern discovery concepts to non-technical stakeholders
- Experience managing complex customer relationships and engaging executive audiences
- Analytical and data-driven, using insights to measure performance and demonstrate business impact
- Exceptional communicator and storyteller with strong presentation skills
What you get
- 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums
- 100% coverage of employee dental + vision premiums
- Comprehensive life and disability insurance
- Flexible Time Off (FTO) policy, sick time, and paid holidays
- Equity in options
- Company sponsored 401K matching
Worth weighing
- Role involves building the Customer Success motion from the ground up, which may require navigating ambiguity
- Base salary range is specified, but variable compensation details are not provided
- Hybrid work model requires in-office presence 3 days per week
Summarised from Yotpo's posting. Read the full original.
Listed by Yotpo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.