Manufacturing Customer Success Manager
Xometry Europe · Georgia
Posted about 2 months ago · Previously reposted
or apply directly on Xometry Europe's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 51 days Xometry Europe's roles stay open a median of 19 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Xometry Europe's roles list one
- Ghost-job risk at Xometry Europe
- moderate 9 stale, 4 reposted of 34 open
- Hiring momentum
- 67 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-24
Measured from postings appearing on and disappearing from Xometry Europe's own greenhouse board since 2026-08-03. Full hiring picture for Xometry Europe.
About this role
As a Manufacturing Customer Success Manager at Xometry, you will be responsible for enhancing customer satisfaction by managing multiple customer orders and ensuring timely delivery of manufactured parts. Your role will involve building relationships with customers and suppliers, applying technical knowledge to resolve issues, and collaborating with various teams to meet manufacturing expectations. You will also document case activities and participate in initiatives to improve processes.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Xometry Europe as an employer.
What you need
- Prior project management, supply chain, and customer service experience
- Minimum of 3 years of relevant experience, preferably in manufacturing or operations
- Ability to perform root cause analysis and identify solutions to complex problems
- Strong organizational skills and adaptability in a dynamic environment
- Ability to multitask, meet deadlines, and support all supplier quality field activities
- Excellent communication skills (oral and written), capable of managing up and laterally
Nice to have
- Bachelor of Science degree in Supply Chain, Engineering, or a related technical field preferred
- Knowledge and experience in manufacturing processes, engineering drawings, and mechanical/electrical inspection methods
- Self-starter capable of working independently and driving actions to completion
What you get
- Remote full-time job
- Fixed rate depending on the career level
- Corporate laptop
- Free corporate language courses
- Ability to grow and develop your career
- Salary reviews and other benefits
Worth weighing
- No specific salary listed
- Role involves managing customer complaints and supplier oversight, which may be challenging
- Fast-paced environment may require quick adaptation to changes
Summarised from Xometry Europe's posting. Read the full original.
Listed by Xometry Europe on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.
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