Xometry Europe

Manufacturing Customer Success Manager

Xometry Europe · Sofia, Bulgaria

Posted 3 days ago

or apply directly on Xometry Europe's site. We never take the application ourselves.

Is this posting real?

This role has been open
3 days
Xometry Europe's roles stay open a median of 19 days
Reposted
No
Salary listed
No
0% of Xometry Europe's roles list one
Ghost-job risk at Xometry Europe
moderate
9 stale, 4 reposted of 34 open
Hiring momentum
67 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-24

Measured from postings appearing on and disappearing from Xometry Europe's own greenhouse board since 2026-08-03. Full hiring picture for Xometry Europe.

About this role

As a Manufacturing Customer Success Manager at Xometry, you will be responsible for improving on-time delivery, quality, and customer satisfaction while managing multiple customer orders. Your role involves building relationships with customers and suppliers, applying technical knowledge to ensure timely job delivery, and addressing any issues that arise during the manufacturing process. You will also collaborate with various teams to meet customer expectations and document all activities in the central database.

Our read on this posting3.4out of 5
benefits
4/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Xometry Europe as an employer.

What you need

  • Prior project management, supply chain, and customer service experience
  • Minimum of 3 years of relevant experience, preferably in manufacturing or operations
  • Ability to perform root cause analysis and identify solutions to complex problems
  • Excellent communication skills (oral and written), capable of managing up and laterally
  • English level C1

Nice to have

  • Bachelor of Science degree in Supply Chain, Engineering, or a related technical field preferred
  • Knowledge and experience in manufacturing processes, engineering drawings, and mechanical/electrical inspection methods
  • Self-starter capable of working independently and driving actions to completion
  • Strong organizational skills and adaptability in a dynamic environment
  • Ability to multitask, meet deadlines, and support all supplier quality field activities

What you get

  • Remote full-time job
  • Fixed rate depending on the career level
  • Corporate laptop
  • Free corporate language courses
  • Ability to grow and develop your career
  • Salary reviews and other benefits

Worth weighing

  • No salary listed
  • Role involves managing customer complaints and resolving issues, which may be challenging
  • Fast-paced environment may require adaptability and strong multitasking skills

Summarised from Xometry Europe's posting. Read the full original.

Listed by Xometry Europe on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.

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