Customer Service Agent, English Speakers
Wheely · Dubai, Dubai, United Arab Emirates
Posted 9 days ago
or apply directly on Wheely's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Wheely's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Wheely's roles list one
- Ghost-job risk at Wheely
- high 20 stale, 0 reposted of 32 open
- Hiring momentum
- 51 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wheely's own greenhouse board since 2026-08-03. Full hiring picture for Wheely.
About this role
As a Customer Service Agent at Wheely, you will be responsible for delivering exceptional service to passengers and chauffeurs through various communication channels such as calls, live chat, and emails. Your role involves resolving issues efficiently, maintaining customer satisfaction, and adhering to luxury communication standards while working in a fast-paced environment that requires flexibility for shift work.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wheely as an employer.
What you need
- Passion for exceptional customer service
- Experience in a customer-facing role in the luxury service industry
- Excellent interpersonal and communication skills
- The ability to thrive in a fast-paced high volume contact center
- Fluency in both spoken and written English
- Flexibility, to be able to do shift work including nights and weekends, in the office
Nice to have
- Additional languages - French, Arabic
- Experience in a call centre
What you get
- Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre
- Competitive salary of AED 8,500 per month and quarterly KPI-based bonus
- Private medical insurance
- Best-in-class equipment
- Monthly credit towards Wheely journeys
- Professional development stipend
Worth weighing
- Role requires flexibility for nights and weekends due to 24/7 contact center operations.
- High volume environment may be stressful for some candidates.
Summarised from Wheely's posting. Read the full original.
Listed by Wheely on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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