or apply directly on Wheely's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Wheely's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Wheely's roles list one
- Ghost-job risk at Wheely
- high 20 stale, 0 reposted of 32 open
- Hiring momentum
- 51 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wheely's own greenhouse board since 2026-08-03. Full hiring picture for Wheely.
About this role
As a Customer Service Agent at Wheely, you will be responsible for providing exceptional service to both chauffeurs and passengers through various communication channels, including calls, live chat, and emails. Your role will involve resolving issues, maintaining customer satisfaction, and ensuring adherence to luxury communication standards while working in a fast-paced environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wheely as an employer.
What you need
- Passion for exceptional customer service
- Experience in a customer-facing role in the luxury service industry
- Excellent interpersonal and communication skills
- The ability to thrive in a fast-paced high volume contact center
- Fluency in both spoken and written English & French
- Flexibility to do shift work including nights and weekends, in the office
Nice to have
- Experience in a call centre
- Additional languages - Arabic
What you get
- Competitive salary of AED 9,000 per month and quarterly KPI-based bonus
- Private medical insurance
- Best-in-class equipment
- Monthly credit towards Wheely journeys
- Professional development stipend
Worth weighing
- Office-based role requires shift work including nights and weekends in a 24/7 contact centre
- High volume contact center environment may be stressful for some candidates
Summarised from Wheely's posting. Read the full original.
Listed by Wheely on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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