or apply directly on Wellhub's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Wellhub's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 10% of Wellhub's roles list one
- Ghost-job risk at Wellhub
- high 49 stale, 12 reposted of 93 open
- Hiring momentum
- 182 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wellhub's own greenhouse board since 2026-08-03. Full hiring picture for Wellhub.
About this role
The Customer Success Specialist will manage and ensure the growth and health of strategic corporate client portfolios, focusing on accounts with 1,000 to 10,000 lives. Daily responsibilities include leading the customer journey from onboarding to contract renewals, orchestrating implementation strategies, and collaborating with internal teams to enhance operational standards and client success. The role also involves identifying upselling opportunities and mitigating risks to protect revenue.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wellhub as an employer.
What you need
- Experience in Customer Success managing mid-market or enterprise accounts
- Strong analytical skills with a focus on account health metrics
- Experience with data analysis tools, preferably Metabase or similar
- Familiarity with CRM systems, particularly Pipedrive or similar
- Excellent communication and negotiation skills
- Proven track record in managing complex contract renewals and revenue expansion
Nice to have
- Knowledge of contract analysis and electronic signature tools
- Proficiency in English due to the global structure of the organization
What you get
- Free Gold+ health plan with access to gyms and wellness resources
- Wellz mental health resource with personalized therapy sessions
- Health insurance, dental plan, and life insurance
- Flexible work arrangements including hybrid and remote options
- Flexible scheduling to accommodate personal and team needs
- Paid time off including vacation days and additional leave for birthdays
Worth weighing
- No salary information provided
- The role requires a strong analytical mindset and previous experience in Customer Success
- The position is hybrid but requires in-office presence every Wednesday
Summarised from Wellhub's posting. Read the full original.
Listed by Wellhub on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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