Analista de Experiência do Cliente - Parceiros (LATAM)
Wellhub · Brazil (São Paulo - Hybrid)
Posted 13 days ago
or apply directly on Wellhub's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Wellhub's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 10% of Wellhub's roles list one
- Ghost-job risk at Wellhub
- high 49 stale, 12 reposted of 93 open
- Hiring momentum
- 182 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wellhub's own greenhouse board since 2026-08-03. Full hiring picture for Wellhub.
About this role
As an Analista de Experiência do Cliente - Parceiros, you will support users in Mexico, Chile, and Argentina by addressing their inquiries and issues through humanized and effective service via chat and email using Zendesk. Your role involves collecting feedback, reporting data, and proactively developing solutions to enhance user experience and application functionality.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wellhub as an employer.
What you need
- Reside in São Paulo
- Availability to go to the office when requested
- Fluent or native Spanish is mandatory
- Completed or ongoing higher education
- Teamwork skills
- Willingness to learn new things and face constant challenges
What you get
- Free Gold+ Wellhub plan with access to gyms, fitness programs, and mental health resources
- Wellz for mental well-being with therapy sessions and on-demand content
- Health plan, dental plan, and life insurance
- Flexible work arrangements with hybrid and remote options
- Paid time off after 6 months of work, including additional days off
- Paid parental leave for new parents with extended leave for birthing parents
Worth weighing
- No salary listed
- Role involves handling user inquiries primarily in Spanish
- Focus on customer experience may require high emotional labor
Summarised from Wellhub's posting. Read the full original.
Listed by Wellhub on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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