Coordinator, Saver Services
Vestwell · Austin, TX | King of Prussia, PA
Posted about 3 months ago · $50K - $55K
or apply directly on Vestwell's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 77 days Vestwell's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- Yes 95% of Vestwell's roles list one
- Ghost-job risk at Vestwell
- high 20 stale, 1 reposted of 21 open
- Hiring momentum
- 35 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Vestwell's own greenhouse board since 2026-08-03. Full hiring picture for Vestwell.
About this role
As a Saver Services Coordinator at Vestwell, you will be the first point of contact for individuals saving in various workplace and education savings plans. Your day-to-day responsibilities will include responding to inquiries via phone and email, troubleshooting client issues, processing requests, and providing empathetic support while adhering to quality assurance standards. You will also collaborate with the product team to improve client interactions and ensure customer satisfaction.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Vestwell as an employer.
What you need
- College degree
- Some customer service experience
- Financial services experience preferred
- Strong verbal and written communication skills
- Organization skills
- Comfortable with inbound and outbound phone calls
Nice to have
- Experience with Zendesk and Jira
What you get
- Comprehensive health benefits
- Generous time off
- Employee Wellbeing Committee
- Hybrid work model
- Access to collaborative offices
- Competitive 401(k) plan
Worth weighing
- No specific salary listed, just a range
- Role involves high volume of inquiries which may be stressful
- Position requires adaptability to changing responsibilities
Summarised from Vestwell's posting. Read the full original.
Listed by Vestwell on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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