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Verve

Customer Success Manager

Verve · New York, US

Posted about 3 months ago

or apply directly on Verve's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Verve's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Verve's roles list one
Ghost-job risk at Verve
high
63 stale, 2 reposted of 64 open
Hiring momentum
88 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Verve's own greenhouse board since 2026-08-03. Full hiring picture for Verve.

About this role

As a Customer Success Manager at Verve, you will be the primary contact for a portfolio of advertiser accounts, focusing on their success and satisfaction. Your role involves managing campaign execution, analyzing data for insights, and collaborating with internal teams to optimize performance and address client needs. Building strong relationships with clients and proactively identifying growth opportunities will be key aspects of your day-to-day responsibilities.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Verve as an employer.

What you need

  • 3+ years of experience in customer success, ad operations, or programmatic campaign management
  • Deep expertise in DSP platforms, mobile advertising, and the programmatic ecosystem
  • Proven success in driving client growth, retention, and satisfaction
  • Strong analytical skills with the ability to translate performance data into actionable optimization strategies
  • Self-starter with a strong drive to learn and take initiative
  • Experience mentoring junior team members and collaborating effectively across functions

Nice to have

  • Familiarity with privacy-first measurement frameworks (e.g., SKAdNetwork)
  • Bachelor’s degree in Marketing, Business, or a related field is preferred but not required; equivalent practical experience is equally valued
  • Advanced qualifications are a plus

What you get

  • Health, dental, and vision insurance, plus mental health resources
  • 401(k) match and generous PTO
  • Pre-tax FSA and HSA plans for Healthcare, Dependent care, and Commuting
  • Paid Parental Leave for life’s important milestones
  • Hybrid work environment (NYC office)
  • Free lunch for onsite team members in NYC

Worth weighing

  • Salary range is $90,000 - $105,000 USD
  • Hybrid remote work policy requires in-office presence three days a week for Greater NY-area residents
  • The company welcomes non-traditional paths into roles, indicating a flexible approach to candidate backgrounds

Summarised from Verve's posting. Read the full original.

Listed by Verve on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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