Technical Support Engineer - University Graduate 2027
Verkada · San Mateo, CA United States
Posted 8 days ago
or apply directly on Verkada's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Verkada's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Verkada's roles list one
- Ghost-job risk at Verkada
- low 0 stale, 5 reposted of 304 open
- Hiring momentum
- 398 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Verkada's own greenhouse board since 2026-08-03. Full hiring picture for Verkada.
About this role
As a Technical Support Engineer at Verkada, you will support enterprise customers by troubleshooting complex network, hardware, and software issues related to Verkada's cloud-managed security products. You will communicate technical concepts clearly to customers, take ownership of their issues from start to finish, and collaborate with engineering and product teams to improve the platform. Additionally, you will contribute to knowledge sharing by writing content for the Knowledge Base.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Verkada as an employer.
What you need
- Bachelor’s or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university
- Coursework with a focus on computer networking, Linux, electronics, computer systems
- Ability to communicate complex technical matters both orally and in writing
- Problem-solving skills with attention to detail
- Ability to thrive in a team environment
Nice to have
- Coursework in Python or other coding languages
- Industry certifications (like CCNP, CCNA, or Network+)
What you get
- Healthcare programs with premiums 100% covered for employees under at least one plan and 80% for family premiums
- Nationwide medical, vision, and dental coverage
- Health Saving Account (HSA) with annual employer contributions
- Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
Worth weighing
- On-site work required 5 days per week in San Mateo, CA
- No specific mention of career advancement opportunities
- No salary listed, but an estimated hourly pay range of $46 - $50 USD is provided
Summarised from Verkada's posting. Read the full original.
Listed by Verkada on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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