Head of Field Engineering Operations
Vercel · Hybrid - San Francisco
Posted about 2 months ago · $260,000-$300,000
or apply directly on Vercel's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Vercel's roles stay open a median of 56 days
- Reposted
- No
- Salary listed
- Yes 79% of Vercel's roles list one
- Ghost-job risk at Vercel
- high 74 stale, 3 reposted of 91 open
- Hiring momentum
- 109 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-28
Measured from postings appearing on and disappearing from Vercel's own greenhouse board since 2026-08-03. Full hiring picture for Vercel.
About this role
The Head of Field Engineering Operations at Vercel will architect and optimize systems and processes to enhance the effectiveness of the Field Engineering organization. This role involves leading a team that focuses on capacity planning, territory alignment, performance measurement, and customer lifecycle management, while collaborating closely with various technical and operational teams. The position requires a strategic mindset to drive operational improvements and deliver measurable customer impact.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Vercel as an employer.
What you need
- 8+ years of experience in operations, strategy, or technical program leadership supporting field engineering or customer-facing technical organizations at high-growth SaaS companies
- At least 3 years of experience building and leading teams
- Demonstrated experience standing up or scaling operational frameworks for pre-sales and post-sales technical teams
- Proficiency in core GTM systems and architecture, specifically Salesforce administration and architecture
- Track record of building territory planning, capacity modeling, and compensation design processes for technical field teams at companies with $100M+ ARR
- Strong analytical instincts with a bias toward execution
Nice to have
- Experience building operations functions from the ground up within a Field Engineering or Solutions Architecture organization
- Experience in developer tools, infrastructure, or cloud platform companies with strong PLG and enterprise sales motions
- Experience with post-sales lifecycle management, including consumption-based pricing models and customer health scoring frameworks
- A point of view on how AI, automation, and internal tooling can change how a technical field org operates
- Comfort with technical tooling beyond Salesforce, such as writing SQL for analysis or building internal tools
What you get
- Competitive compensation package, including equity
- Inclusive Healthcare Package
- Mentorship and opportunities to attend events for skill-building
- Flexible Time Off
- Gear and WFH budget provided
Worth weighing
- Base pay range is $260,000-$300,000, actual salary depends on skills and location
- Role involves significant strategic and operational responsibilities, which may require a high level of accountability and performance pressure
Summarised from Vercel's posting. Read the full original.
Listed by Vercel on their greenhouse job board, last confirmed open on 2026-09-28. PitchMeAI is not the employer.
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