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Vercel

Technical Account Manager

Vercel · Hybrid - London, Berlin

Posted about 2 months ago

or apply directly on Vercel's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
Vercel's roles stay open a median of 56 days
Reposted
No
Salary listed
No
79% of Vercel's roles list one
Ghost-job risk at Vercel
high
74 stale, 3 reposted of 91 open
Hiring momentum
109 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-28

Measured from postings appearing on and disappearing from Vercel's own greenhouse board since 2026-08-03. Full hiring picture for Vercel.

About this role

The Senior Technical Account Manager (TAM) at Vercel will manage the post-sales technical relationship for a portfolio of strategic enterprise accounts, ensuring continuity and value throughout the customer engagement. This role involves coordinating with various internal teams, driving proactive technical strategy, and leading post-incident triage while maintaining strong communication with customer executives. The TAM will also focus on optimizing costs and usage, ensuring customer satisfaction, and supporting the renewal of engagements based on the value delivered.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Vercel as an employer.

What you need

  • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company
  • Deep technical experience with a platform product
  • Platform experience with CI/CD pipelines and deployment strategies
  • Infrastructure and cloud-provider depth on AWS, GCP, or Azure
  • Demonstrated fast ramp on unfamiliar technical products
  • Ability to optimize for customer outcomes and quantify value

Nice to have

  • Prior experience as a Technical Account Manager at a hyperscaler or infrastructure platform
  • Hands-on experience with AI agent development using Vercel AI SDK
  • Experience running annual technical roadmap workshops or similar engagements
  • Experience transitioning from a delivery or support role into a customer-owning role
  • Direct experience as a Solutions Architect or Support Engineer at a developer platform

Worth weighing

  • This is a billable, customer-funded role, which may impact job security based on customer engagement renewals.
  • The role does not involve writing production code or carrying a sales quota, which may limit some technical engagement opportunities.
  • The position requires strong relationship management skills, as you will need to influence cross-functional teams without formal authority.

Summarised from Vercel's posting. Read the full original.

Listed by Vercel on their greenhouse job board, last confirmed open on 2026-09-28. PitchMeAI is not the employer.

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