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Director, Travel Agency Partnerships

Upgrade · Toronto

Posted about 2 months ago

or apply directly on Upgrade's site. We never take the application ourselves.

Is this posting real?

This role has been open
51 days
Upgrade's roles stay open a median of 51 days
Reposted
No
Salary listed
No
20% of Upgrade's roles list one
Ghost-job risk at Upgrade
high
13 stale, 0 reposted of 25 open
Hiring momentum
32 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-24

Measured from postings appearing on and disappearing from Upgrade's own greenhouse board since 2026-08-03. Full hiring picture for Upgrade.

About this role

The Director of Travel Agency Partnerships is responsible for leading the Flex Pay Agent Program, focusing on partnership growth, operational efficiency, and team development. This role involves engaging with Travel Advisors, managing marketing initiatives, and optimizing program effectiveness through data analysis. The director will also collaborate with various internal teams to enhance product solutions and support agent training, all while fostering a high-performing team culture.

Our read on this posting2.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Upgrade as an employer.

What you need

  • 10+ years of Travel Agency experience with a focus on strategy, technology, training, and business development
  • Deep knowledge of Travel Agencies’ booking systems, their UX and capabilities
  • Proven experience developing training materials and delivering training in-person or via webinar
  • Excellent analytical and presentation skills
  • Superior written and verbal communication skills; ability to translate user and partner feedback into actionable product requirements for non-partner-facing stakeholders
  • Demonstrated ability to manage multiple concurrent priorities calmly under pressure and ambiguity

Nice to have

  • Bilingual in English and French or English and Spanish (oral and written)

What you get

  • Competitive salary and stock option plan
  • Medical, dental and vision insurance with employer paid options
  • Flexible PTO
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

Worth weighing

  • Remote role requires frequent travel, including weekends and off-hours support
  • Role involves managing a high volume of inbound and/or outbound customer interactions
  • Fast-paced environment with multiple priorities and service expectations
  • No salary listed

Summarised from Upgrade's posting. Read the full original.

Listed by Upgrade on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.

More roles at Upgrade

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