Technical Support Engineer (West Coast Hours)
Tyson & Mendes LLP · San Diego, CA
Posted 8 days ago · $25-35
or apply directly on Tyson & Mendes LLP's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Tyson & Mendes LLP's roles stay open a median of 21 days
- Reposted
- No
- Salary listed
- Yes 100% of Tyson & Mendes LLP's roles list one
- Ghost-job risk at Tyson & Mendes LLP
- low 0 stale, 1 reposted of 73 open
- Hiring momentum
- 281 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Tyson & Mendes LLP's own greenhouse board since 2026-08-03. Full hiring picture for Tyson & Mendes LLP.
About this role
As a Technical Support Engineer at Tyson & Mendes, you will provide remote support to employees across the nation, troubleshooting issues related to computer software, hardware, and network systems. Your responsibilities will include managing end-user workstations, resolving network failures, and assisting with various technical problems while maintaining records in ZenDesk. The role requires a proactive approach to problem-solving and effective communication with non-technical staff.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tyson & Mendes LLP as an employer.
What you need
- 2+ years of relevant work experience in a service desk or help desk role
- Associates’ degree or higher in Computer Science, Engineering, or a related discipline
- Excellent ability to troubleshoot hardware and software issues
- Excellent technical and problem-solving skills
- Outstanding organizational and time-management skills
- Excellent written and communications skills
Nice to have
- CompTIA A+ certification preferred
- Experience working in ZenDesk, ServiceNow, FreshDesk or a similar ticketing system preferred
- Experience working with and troubleshooting wireless network support
- MacOS and iOS knowledge/experience a plus
- Experience writing and/or contributing to team documentation library preferred
What you get
- Hourly pay range of $25-35/hour, depending on experience
- Overtime paid at 1.5× the regular hourly rate, as needed
- Comprehensive benefits coverage offered, including plans available at zero employee cost
- Employee Assistance Program through HealthAdvocate
- 401(k) program with a 100% match on the first 3% contributed and a 50% match on the following 4-5%
- Vacation time accrued annually at the employee’s base rate
Worth weighing
- No salary listed for the specific experience level, only a range is provided
- The role requires a good understanding of various technologies, which may involve a steep learning curve for some candidates
- The position is remote but requires working specific Western Time hours, which may not suit everyone
Summarised from Tyson & Mendes LLP's posting. Read the full original.
Listed by Tyson & Mendes LLP on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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