or apply directly on Tripadvisor's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Tripadvisor's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 8% of Tripadvisor's roles list one
- Ghost-job risk at Tripadvisor
- high 52 stale, 3 reposted of 97 open
- Hiring momentum
- 144 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Tripadvisor's own greenhouse board since 2026-08-03. Full hiring picture for Tripadvisor.
About this role
The Project Operations Coordinator at Tripadvisor will drive operational momentum within the Travel Experiences sector, focusing on leveraging AI tools and automation to enhance support for global travelers. Daily tasks include monitoring AI-driven workflows, managing project timelines across various teams, and delivering updates to leadership to ensure seamless operations throughout the traveler journey.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tripadvisor as an employer.
What you need
- 2–4 years in customer operations, CX project management, or travel tech operations
- Hands-on experience with modern AI-driven customer service platforms (e.g., Zendesk AI, Intercom, Salesforce)
- Proven ability to drive cross-functional accountability and manage project bottlenecks
- Exceptional written and verbal communication skills
- Passion for travel culture and understanding of traveler pain points
Nice to have
- Prior experience in travel, hospitality, or marketplace platforms
- Experience deploying generative AI features or automated chat resolution systems
- Project management certification (e.g., CAPM, Scrum Master, or PMP coursework)
- Experience in a fast-paced tech, startup, or rapidly scaling corporate environment
What you get
- Competitive compensation packages including base salary and annual bonuses
- Flexible work options with a remote-friendly approach
- Flexible schedule promoting work-life balance
- Donation matching for charitable contributions
- Tuition assistance for career development
- Annual lifestyle benefit for personal use
Worth weighing
- Hybrid position requiring 2/3 days per week/month in the London office
- Focus on AI-driven processes may imply a need for adaptability to evolving technologies
Summarised from Tripadvisor's posting. Read the full original.
Listed by Tripadvisor on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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