PitchMeAI Jobs
Tripadvisor

Customer Care Specialist (French Market)

Tripadvisor · Barcelona, Spain

Posted 28 days ago

or apply directly on Tripadvisor's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Tripadvisor's roles stay open a median of 45 days
Reposted
No
Salary listed
No
8% of Tripadvisor's roles list one
Ghost-job risk at Tripadvisor
high
52 stale, 3 reposted of 97 open
Hiring momentum
144 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Tripadvisor's own greenhouse board since 2026-08-03. Full hiring picture for Tripadvisor.

About this role

As a Customer Care Specialist at TheFork, you will be responsible for addressing customer requests from both diners and restaurant partners via phone, email, and chat. Your role involves understanding customer needs, providing solutions, and ensuring a positive experience while collaborating with other teams when necessary.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tripadvisor as an employer.

What you need

  • Based in Barcelona
  • Native level of French and fluent in English
  • A high level of communication skills
  • Care about customer needs and always try to make their experience unique and satisfactory
  • Knowledge in CRM tools
  • Experienced in a customer support environment

What you get

  • Permanent contract
  • Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
  • Competitive fixed salary, bonus and equity
  • Lunch vouchers available for each working day
  • International teams and a multicultural environment spanning 10 offices across Europe
  • Highly inclusive working environment

Worth weighing

  • No specific salary range provided
  • Role may require handling challenging customer situations
  • Position involves both independent work and teamwork

Summarised from Tripadvisor's posting. Read the full original.

Listed by Tripadvisor on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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