or apply directly on Trevipay's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Trevipay's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- No 0% of Trevipay's roles list one
- Ghost-job risk at Trevipay
- low 0 stale, 1 reposted of 12 open
- Hiring momentum
- 21 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Trevipay's own lever board since 2026-08-04. Full hiring picture for Trevipay.
About this role
The Senior Manager, BPO Operations at TreviPay is responsible for overseeing the daily operations of the company's outsourced customer experience through a BPO partner. This role involves managing service level agreements, quality oversight, workforce coordination, and continuous improvement initiatives while serving as the main point of contact between TreviPay and the BPO partner. The manager will lead a small internal team and work cross-functionally to ensure a high-quality customer experience.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trevipay as an employer.
What you need
- 7+ years in operations leadership
- Experience managing outsourced or BPO partner relationships
- Bachelor's degree in business, operations, finance, or related field
- Strong background in customer support, order-to-cash, or accounts receivable operations
- Experience with workforce planning and capacity management in an outsourced delivery model
- Strong understanding of process improvement methodologies
What you get
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
Worth weighing
- No specific salary range provided
- Role involves managing external partnerships which may present challenges
- Requires comfort with ambiguity and driving structure in undefined areas
Summarised from Trevipay's posting. Read the full original.
Listed by Trevipay on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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