or apply directly on TraceLink, Inc's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days TraceLink, Inc's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 7% of TraceLink, Inc's roles list one
- Ghost-job risk at TraceLink, Inc
- high 11 stale, 1 reposted of 27 open
- Hiring momentum
- 43 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from TraceLink, Inc's own greenhouse board since 2026-08-03. Full hiring picture for TraceLink, Inc.
About this role
The Senior Customer Account Manager at TraceLink is responsible for managing and expanding relationships with key customers in the Track & Trace segment. This role involves executing account strategies, conducting in-person meetings with executives, and ensuring customer success through compliance and operational improvements. The position requires frequent travel to customer sites and collaboration with various internal teams to drive long-term value and revenue growth.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of TraceLink, Inc as an employer.
What you need
- 6-10+ years of proven outside sales, field-based enterprise account management, strategic account development, or enterprise software sales experience managing tier-1 key accounts.
- Demonstrated track record in an outside sales model, including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person.
- Experience managing complex strategic customer relationships.
- Demonstrated success protecting and expanding recurring software revenue.
- Experience engaging executive business and IT stakeholders.
- Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills.
Nice to have
- Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience.
- Knowledge of pharmaceutical compliance, serialization, or supply chain operations.
- Experience using MEDDPICC or similar enterprise opportunity qualification methodologies.
- Experience working in cross-functional enterprise commercial organizations.
Worth weighing
- No specific benefits listed in the posting.
- The role involves significant travel (up to 20%) which may impact work-life balance.
- The salary range is provided, but final compensation may vary based on multiple factors.
Summarised from TraceLink, Inc's posting. Read the full original.
Listed by TraceLink, Inc on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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