Trace3

Director, Managed Services (Remote)

Trace3 · Dallas, TX

Posted 19 days ago

or apply directly on Trace3's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Trace3's roles stay open a median of 44 days
Reposted
No
Salary listed
No
17% of Trace3's roles list one
Ghost-job risk at Trace3
high
32 stale, 5 reposted of 65 open
Hiring momentum
107 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Trace3's own greenhouse board since 2026-08-03. Full hiring picture for Trace3.

About this role

The Director of Managed Services at Trace3 is responsible for overseeing service engagements, operational performance, and resource management within the Managed Services department. This role involves leading a geographically distributed operations team, managing financial planning and forecasting, and ensuring the successful delivery of services to clients. The director will also develop operational strategies, maintain performance metrics, and act as a liaison between clients and internal teams.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trace3 as an employer.

What you need

  • 10+ years of experience managing complex, multi-tenant infrastructure tools and systems
  • 8+ years of experience working in a multi-tenant service provider environment
  • Proven ability to lead a team that works 7x24 and is geographically distributed
  • Experience working with and managing outcomes following ITIL v4 framework standards
  • Strong strategic planning and analytics skills
  • Financial acumen – understanding of gross profit, net income, and other business financial terms and formulas

What you get

  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture

Worth weighing

  • No specific mention of remote work flexibility beyond the distributed team aspect
  • Salary range provided may vary based on multiple factors, indicating potential for negotiation
  • Role involves significant operational oversight which may lead to high accountability and pressure

Summarised from Trace3's posting. Read the full original.

Listed by Trace3 on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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